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- Tasks: Lead and inspire a team to exceed sales targets and enhance customer experience.
- Company: Matalan is an innovative retail brand committed to inclusivity and team strength.
- Benefits: Enjoy 20% discount, 25 days leave, wellbeing support, and career development opportunities.
- Why this job: Join a dynamic team that values creativity, growth, and customer engagement.
- Qualifications: Retail management experience with strong leadership and customer service skills required.
- Other info: Apply early as the position may close if we receive many applications.
The predicted salary is between 28800 - 43200 £ per year.
As a Dual Site Store Manager at Matalan, you will be an inspirational business leader, able to develop and lead a high performing team to exceed sales and profit targets and deliver all agreed KPIs. Engaging and motivating the team to deliver an excellent customer experience every day; you will take a strategic approach to the operation and continuously seek improved ways of working within the store and with peers.
The sites you will be covering will be HARTLEPOOL and STOCKTON.
As a Dual Site Store Manager, you will be focusing on:
- Retaining our customer base and growing it, engaging with new customers and driving your team to do the same.
- Leading the team to deliver an exciting commercial customer experience every day.
- Engaging the store team to be the best they can be through the development of your people.
- Planning consistent operational excellence and compliance that drives productivity and delivers good cost control.
- Driving store performance and maximising opportunities to increase profit.
About You:
- Previous retail management experience at a senior level ideally within a volume retailer.
- Demonstrable track record of delivering high standards and KPIs.
- Proven high standards of customer engagement and service.
- Strong leadership, listening and communication skills.
- Good analytical ability and data interpretation skills.
- Proven ability to develop others.
We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
Benefits:
- 20% colleague discount, which increases with length of service.
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours).
- Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing.
- Thrive Recognition Scheme.
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for multiple retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
Dual Site Store Manager employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Site Store Manager
✨Tip Number 1
Familiarise yourself with Matalan's values and culture. Understanding their commitment to inclusivity and teamwork will help you align your approach during interviews, showcasing how you can contribute to their environment.
✨Tip Number 2
Prepare specific examples from your previous retail management experience that demonstrate your ability to lead teams and exceed KPIs. Highlighting measurable successes will make your leadership skills stand out.
✨Tip Number 3
Research the Hartlepool and Stockton areas to understand the customer demographics and shopping behaviours. This knowledge will allow you to tailor your strategies for engaging customers effectively in both locations.
✨Tip Number 4
Network with current or former employees of Matalan if possible. Gaining insights into their experiences can provide you with valuable information about the company and help you prepare for potential interview questions.
We think you need these skills to ace Dual Site Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience, especially in a senior role. Emphasise your track record of delivering high standards and KPIs, as well as your leadership skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your ability to lead a team. Mention specific examples of how you've engaged customers and driven sales in previous roles, aligning with Matalan's focus on customer experience.
Showcase Your Analytical Skills: Since the role requires good analytical ability and data interpretation skills, include examples in your application that demonstrate how you've used data to drive store performance and improve operations.
Highlight Team Development Experience: Matalan values the development of their people. Be sure to mention any experience you have in mentoring or developing team members, showcasing your commitment to building a high-performing team.
How to prepare for a job interview at Matalan
✨Showcase Your Leadership Skills
As a Dual Site Store Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you motivated them, and the strategies you used to achieve sales targets. Use specific examples to illustrate your ability to inspire and develop others.
✨Demonstrate Customer Engagement Strategies
Matalan values customer experience highly. Think about how you've previously engaged customers and driven your team to do the same. Prepare to share successful initiatives you've implemented that improved customer satisfaction and retention.
✨Prepare for Data-Driven Discussions
With a focus on KPIs and performance metrics, be ready to discuss how you've used data to drive store performance. Bring examples of how you've interpreted data to make informed decisions that led to increased productivity and profitability.
✨Emphasise Your Adaptability
As you'll be managing two sites, adaptability is crucial. Share instances where you've successfully managed multiple responsibilities or adapted to changing circumstances in a retail environment. Highlight your strategic approach to operations and how you continuously seek improvements.
