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- Tasks: Join our Oncology team as a Medical Secretary, managing communications and supporting patient care.
- Company: Be part of Gloucestershire Hospitals NHS Foundation Trust, a leading healthcare provider with a commitment to excellence.
- Benefits: Enjoy 27 days holiday, NHS pension, and full training in a supportive environment.
- Why this job: Make a real difference in patient care while working in a friendly, fast-paced team.
- Qualifications: GCSEs in literacy and numeracy, typing skills (min 40 wpm), and previous office experience required.
- Other info: Full-time role, Monday to Friday, with opportunities for personal development.
The predicted salary is between 21100 - 21500 £ per year.
Main area: Oncology
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (5 days per week)
Job ref: 318-25-T0459
Employer: Gloucestershire Hospitals NHS Foundation Trust
Site: Cheltenham General Hospital
Town: Cheltenham
Salary: £24,625 - £25,674 (pa pro rata if part-time)
Salary period: Yearly
Closing: 06/07/2025 23:59
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
An exciting opportunity has arisen for an additional Full Time B3 Medical Secretary to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital. Working hours are over 5 days per week, Monday to Friday. This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust.
Main duties of the job:
- You will ideally have secretarial experience and be accustomed to working in a high pressured and fast paced yet friendly environment.
- As a member of the secretarial team, you must possess an excellent work ethic with proven organisational and communication skills, and be an exceptional team player.
- You will be expected to take responsibility for the workload of a team of consultants, involving typing and proofreading of clinical letters; chasing results; managing busy mailboxes and phones; liaising with a variety of clinical staff and departments.
- You must be able to work both independently as well as within a team environment.
- You will also be required to support the wider secretarial teams as necessary under the supervision of the Supervisor Secretaries.
Working for our organisation:
Our friendly and hardworking Oncology secretarial team supports a large cohort of medical staff including consultant clinical and medical oncologists, specialty doctors and advanced nurse practitioners. We welcome our new members of the team with full training and support. Holiday entitlement of 27 days per year, pro-rata, plus 8 Bank Holidays, rising to 33 days after 10 years' service. An annual personal development review to support your career aspirations. Occupational health services and support. Automatic membership of the NHS Pension Scheme.
Detailed job description and main responsibilities:
- Use of voice recognition software to transcribe and proofread dictated letters
- High attention to detail and accuracy essential for typing and proofreading of clinical letters
- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the secretary supervisor.
- Typing detailed medical reports for legal use when necessary.
- Supporting consultant staff by assisting with the production and transcription of letters
- Take and transcribe minutes as appropriate.
- Chasing of scan results
- Diary management, including coordinating appointments, booking of meeting dates and venues, organising and distributing paperwork as required by the clinical team/supervisor.
- Management of busy mailboxes and telephones
- Liaising with external organisations for the benefit and progress of patient care, such as GP surgeries, other hospitals, etc.
- Take ownership and responsibility for the workload of a team of Consultants, Dr’s and Nurses
Person specification:
- Qualifications: Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
- Typing Qualification or demonstrable experience (min 40 wpm)
- Skills: Good command and understanding of English, punctuation and grammar
- Excellent written and verbal communication skills
- Motivated by patient care
- Computer literate in MS Word, Excel, Outlook.
- Diary management
- Accuracy and attention to detail
- Able to manage high volume of telephone calls that may be potentially distressing or emotional
- Previous experience or understanding of medical terminology
- Experience: Previous experience in a hospital or office environment
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e-mail account regularly.
If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
Medical Secretary, Band 3 - Oncology employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary, Band 3 - Oncology
✨Tip Number 1
Familiarise yourself with medical terminology and the specific processes within oncology. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and understanding of the environment you'll be working in.
✨Tip Number 2
Network with current or former employees of Gloucestershire Hospitals NHS Foundation Trust. They can provide valuable insights into the team culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Practice using voice recognition software if you haven't already. Since this role involves transcribing dictated letters, being comfortable with such technology will give you an edge and show your readiness for the job.
✨Tip Number 4
Prepare for potential scenario-based questions in your interview. Think about how you would handle high-pressure situations, manage multiple tasks, and communicate effectively with both patients and medical staff.
We think you need these skills to ace Medical Secretary, Band 3 - Oncology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant secretarial experience, particularly in high-pressure environments. Emphasise your organisational and communication skills, as well as any experience with medical terminology.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific aspects of the job description that resonate with you, such as your ability to manage busy mailboxes and liaise with clinical staff.
Highlight Relevant Skills: Clearly outline your typing speed and proficiency with software like MS Word and Excel. Mention your attention to detail and ability to handle sensitive information, which are crucial for this role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Ensure there are no spelling or grammatical errors, as accuracy is essential for a Medical Secretary position.
How to prepare for a job interview at Transformationunitgm
✨Showcase Your Secretarial Skills
Make sure to highlight your previous secretarial experience, especially in a medical or high-pressure environment. Be prepared to discuss specific tasks you've handled, such as managing busy mailboxes, diary management, and typing clinical letters.
✨Demonstrate Attention to Detail
Since accuracy is crucial for this role, be ready to provide examples of how you've ensured precision in your work. You might even want to mention any tools or methods you use to maintain high standards in typing and proofreading.
✨Communicate Effectively
Excellent communication skills are essential for liaising with various clinical staff and departments. Practice articulating your thoughts clearly and concisely, and consider preparing a few examples of how you've successfully communicated in challenging situations.
✨Express Your Motivation for Patient Care
The role involves supporting patient care, so it's important to convey your passion for helping others. Think about why you want to work in oncology specifically and how you can contribute positively to the team and patient experience.
