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- Tasks: Join our team to assist with food and beverage service, ensuring a top-notch guest experience.
- Company: The Lensbury Resort is a stunning riverside hotel with a leisure club and beautiful gardens.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for growth in the hospitality industry.
- Why this job: Perfect for those who love interacting with people and want to enhance their customer service skills.
- Qualifications: Previous experience in a similar role is preferred, but a passion for hospitality is key!
- Other info: Be part of a dynamic team in a picturesque setting along the River Thames.
About us Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. The Role Reporting to and working closely with the Food and Beverage management team to fully understand all duties and communicate day to day changes. Assist with opening and closing down of all food and beverage areas, ensuring areas are ready for service and are cleaned down and secure at the end of each shift Interact with customers, take orders, and provide excellent customer service Upsell and suggest additional food and beverage items to enhance the guest experience Prepare and serve alcoholic and non-alcoholic beverages to customer Handle cash transactions and process payments accurately Adhere to all safety and health regulations Collaborate with kitchen staff to ensure timely delivery of food orders Prepare garnishes, mix ingredients, and ensure proper glassware is used for each drink Stay updated on current food and drink trends and new menu items Carry out duties in all F&B areas, including Banqueting and Member\’s Louge when required What we’re looking for: Previous experience as a waiter/bartender or in a similar role preferred Strong communication and interpersonal skills Ability to multitask and prioritize tasks in a fast-paced environment Excellent time management skills to ensure efficient service What\’s in it for you? Free lunch and free parking Staff social events/parties/awards
Food & Beverage Assistant employer: The Lensbury
Contact Detail:
The Lensbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarize yourself with the menu and drink offerings at The Lensbury Resort. Knowing the details about the food and beverages will help you engage with customers confidently and enhance their experience.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for real interactions and help you handle various situations that may arise during your shifts.
✨Tip Number 3
Stay updated on current food and drink trends by following relevant blogs, social media accounts, or attending local events. This knowledge will not only impress your potential employers but also allow you to suggest trendy items to guests.
✨Tip Number 4
Network with professionals in the hospitality industry. Attend local job fairs or join online groups to connect with others who can provide insights or even refer you to opportunities at The Lensbury Resort.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food & Beverage Assistant position. Highlight key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to reflect relevant experience in food and beverage service. Include specific examples of customer service excellence, upselling techniques, and any previous roles that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention your previous experience, how you can contribute to enhancing guest experiences, and your ability to work collaboratively with kitchen staff and management.
Highlight Relevant Skills: In both your CV and cover letter, emphasize skills such as cash handling, knowledge of food and drink trends, and adherence to health regulations. These are crucial for the role and will make your application stand out.
How to prepare for a job interview at The Lensbury
✨Know the Venue
Familiarize yourself with The Lensbury Resort and its offerings. Understand the layout, the types of food and beverages served, and the overall atmosphere. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to enhance a guest's experience, as this is crucial for a Food & Beverage Assistant.
✨Demonstrate Teamwork
Since the role involves collaborating with both the management team and kitchen staff, be ready to discuss how you work effectively in a team. Share specific instances where you contributed to a team's success or helped resolve conflicts.
✨Stay Updated on Trends
Research current food and drink trends, as well as any new menu items that may be relevant. Being knowledgeable about the latest trends shows your passion for the industry and your commitment to providing an exceptional guest experience.
