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- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join Pandora, the world's largest jewellery company, known for its sustainability and innovation.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous discounts, and wellness support.
- Why this job: Be part of a recognised top workplace with a vibrant culture and growth opportunities.
- Qualifications: Retail experience preferred; strong leadership and communication skills are essential.
- Other info: Perfect for senior supervisors or assistant managers seeking their next challenge.
The predicted salary is between 36000 - 60000 £ per year.
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!
We are currently seeking a pro-active, results driven store manager to join the team in our highly successful Macclesfield store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we would love to have you join us!
The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.
What to expect from the role:
- Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service.
- Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution.
- You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.
- With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession.
The successful candidate:
- Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.
- Prior experience with a leading brand and/or desirable consumer product retailing is preferred.
- If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you.
- We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.
An ideal candidate will have:
- Proven experience in driving sales and profitability in a retail store.
- A passion for driving a culture of exemplary customer service.
- An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs.
- Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified.
- Strong communication skills in order to establish and coach a high performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.
- A well-presented appearance with a taste for desirable products and a passion for retail.
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
Our generous benefits package includes:
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved).
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality.
- Generous employee discount.
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
- Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more.
- Parties, incentives and gifts throughout the year.
If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application.
Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.*
Store Manager - Macclesfield (Full-time, 40hrs) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Macclesfield (Full-time, 40hrs)
✨Tip Number 1
Familiarise yourself with Pandora's brand values and mission. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your ability to drive sales and lead a team. Highlight instances where you've successfully met or exceeded targets, as this will resonate well with the hiring managers.
✨Tip Number 3
Research the local Macclesfield market and understand the customer demographics. Being able to discuss how you would tailor the store's approach to meet local needs can set you apart from other candidates.
✨Tip Number 4
Showcase your passion for jewellery and retail during your interactions. Whether it's through your knowledge of current trends or your enthusiasm for the products, demonstrating genuine interest can make a lasting impression.
We think you need these skills to ace Store Manager - Macclesfield (Full-time, 40hrs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any achievements in driving sales and leading teams. Use specific examples that demonstrate your ability to meet targets and provide excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Pandora brand and how your values align with theirs. Mention your leadership style and how you plan to motivate your team to achieve store targets while delivering exceptional customer experiences.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements such as sales growth percentages, successful team initiatives, or awards received. This will help illustrate your capability to drive results in a retail environment.
Prepare for Potential Questions: Think about how you would respond to questions regarding your management style, how you handle challenges, and your approach to customer service. Be ready to provide examples from your past experiences that showcase your skills and adaptability.
How to prepare for a job interview at PANDORA
✨Show Your Leadership Skills
As a store manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams to achieve targets. Share specific examples of how you've inspired others and created a positive work environment.
✨Understand the Brand
Familiarise yourself with Pandora's values and products. Demonstrating knowledge about the brand and its commitment to sustainability will show your genuine interest in the role. Be ready to discuss how you can embody these values in your management style.
✨Prepare for KPI Discussions
Since driving sales and profitability is key, come equipped with examples of how you've used data to identify trends and improve performance in past roles. Be ready to discuss specific KPIs you've managed and how you achieved or exceeded them.
✨Exemplify Customer Service Excellence
Pandora prides itself on customer service. Prepare to share your approach to delivering exceptional customer experiences. Think of scenarios where you've gone above and beyond for customers and how you plan to instil this culture within your team.
