Senior Software Engineering Manager (UCX - Unified Client Experience)

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!

About the role

HL are looking for an experienced and talented Senior Software Engineering Manager to lead a Unified Client Experience (UCX) product development team in building market-leading solutions for our clients. This is an opportunity to join the UK’s number one investment services company, managing over £149.7 billion in assets for more than 1.86 million UK investors. As a secure, and highly respected brand, HL offers you the chance to make a genuine impact within one of the UK's most innovative and digitally focused businesses.

What You'll Be Doing

• Lead and inspire a cross-functional engineering team (c.40 people across 6 squads) to deliver high-quality digital client experiences.
• Provide structured leadership that ensures consistent delivery, productivity, engagement, and team wellbeing.
• Foster a culture of technical excellence, purpose, and innovation aligned with HL’s values and our regulated environment.
• Support the Head of Development to prepare for a next-generation replatforming of our core trading and customer systems.
• Recruit, develop, and retain top engineering talent, nurturing a high-performance culture with psychological safety at its core.
• Ensure best practices in agile delivery, DevOps, secure engineering, and operational support are upheld across the teams.
• Take ownership of your team's services – ensuring they are secure, reliable, scalable, and continually improved.
• Work closely with Product Managers and stakeholders to align engineering outcomes with business and client value.
• Translate complex technical concepts into business-friendly language and influence decision-making at senior levels.
• Champion continuous learning, cross-functional collaboration, and inclusive team growth.

About You

• Significant experience in senior technology leadership roles within large-scale, regulated environments—ideally in Investment, Asset or Wealth Management.
• Track record of managing and scaling high-performing software engineering teams (40+), balancing delivery and innovation.
• Strong engineering background with the ability to communicate architectural decisions to both technical and non-technical stakeholders.
• You create guardrails on scope, technical design, NFRs, and quality—then empower your team to innovate within them.
• Client- and product-focused mindset, with experience partnering closely with Product Managers and business teams.
• You embrace ambiguity, foster collaboration, and promote psychological safety to help teams navigate change.
• Hands-on knowledge of secure API design, authentication services, and mobile development (Swift/Kotlin, React Native).
• Exposure to Figma, Vercel, and modern DevOps tools and practices.
• Experience leading engineering efforts across legacy and modern technology stacks, including COBOL and Microsoft technologies.
• Excellent stakeholder management skills, with the ability to influence and align cross-functional teams.

Tech Stack

• React (Web and Native) / Typescript / GraphQL / RDMS and NoSQL (Oracle, PostGress, DocumentDB)
• AWS / Terraform IaC / Kubernetes
• .NET / SQL Server

Interview Process

This will be a 3-stage interview process comprising an initial informal call with the hiring manager, followed by two structured interviews.

Working Schedule

37.5 hours per week, with flexibility based on business demands and occasional onsite visits to our London and Bristol offices.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus and annual pay review
• 25 days holiday plus bank holidays and 1-day additional Christmas closure
• Option to purchase an additional 5 days holiday
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Income Protection and Life insurance (4 x salary core level of cover)
• Private medical insurance
• Health care cash plans - including optical, dental, and out patient care
• Health screening programme
• Help@hand - confidential support including mental health counselling and remote GP
• Wellhub - unlimited access to fitness provider and wellness coach sessions
• Variety of travel to work schemes with bike storage and shower facilities
• Inhouse barista and deli serving subsidised coffee and sandwiches
• Two paid volunteering days per year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.