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- Tasks: Make outbound calls, book appointments, and promote our estate agency services.
- Company: Join Stirling Ackroyd, a market leader in real estate, committed to excellence and community.
- Benefits: Enjoy flexible working hours, retail discounts, generous holiday allowance, and 24/7 virtual GP access.
- Why this job: Kickstart your career with full training, mentoring, and opportunities for growth in a supportive environment.
- Qualifications: Excellent communication skills and a willingness to learn; sales experience is a plus but not required.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 21600 - 37800 £ per year.
Location: Byfleet HQ
Brand: Stirling Ackroyd
Hours: Monday to Friday, 8:30am to 6:00pm
Salary: OTE: up to £27,000.00 per annum (Year 1)
About Stirling Ackroyd: Renowned as market leaders, we believe in providing credible expertise and professionalism. We are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community, we are market leaders in our sector and an industry-leading employer.
Job Summary and Key Responsibilities:
- Identify and maximise business opportunities from external and internal leads.
- Support the branch network with booking viewings, market valuations, and promoting the company's services via outbound telephone calls.
- Make outbound telephone calls to potential vendors, landlords, and applicants.
- Promote our estate agency services including valuations, property listings, viewings, and mortgage referrals.
- Maintain and update the customer database accurately.
- Follow up on leads and enquiries promptly and professionally.
- Book appointments for valuers and negotiators.
- Handle inbound sales calls and deal with initial enquiries.
- Achieve and exceed set call targets, conversion rates, and KPIs.
- Provide excellent customer service at all times.
- Assist with general sales administration when required.
Skills required:
- Excellent communication and interpersonal skills.
- Confident and polite telephone manner.
- Target driven and enthusiastic about sales.
- Good attention to detail.
- Ability to work independently and as part of a team.
- Willingness to learn and develop within the role.
- Basic IT skills.
- Previous experience working within a sales/customer service would be beneficial but not essential.
Training & Development:
- Full on-the-job training provided.
- Mentoring from senior sales staff.
- Opportunities for career progression.
Benefits:
- Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
- Regular awards & incentives for top achievers.
- Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
- Excellent parental leave & company fertility policy in place.
- Structured training & support.
Stirling Ackroyd as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Junior Telesales Executive employer: Stirling Ackroyd Group
Contact Detail:
Stirling Ackroyd Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Telesales Executive
✨Tip Number 1
Familiarise yourself with the real estate market and the services offered by Stirling Ackroyd. Understanding the industry will help you engage more effectively with potential clients during your calls.
✨Tip Number 2
Practice your telephone communication skills. Since this role heavily relies on making outbound calls, being confident and polite on the phone is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Set personal sales targets for yourself before applying. This will not only show your enthusiasm for the role but also demonstrate your target-driven mindset, which is a key requirement for the position.
✨Tip Number 4
Network with current or former employees of Stirling Ackroyd if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Junior Telesales Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Junior Telesales Executive. Familiarise yourself with the key tasks such as making outbound calls, promoting services, and maintaining customer databases.
Tailor Your CV: Customise your CV to highlight relevant skills and experiences that align with the job description. Emphasise your communication skills, sales enthusiasm, and any previous customer service experience, even if it's not directly in telesales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of Stirling Ackroyd's values. Mention how your skills can contribute to their success and your eagerness to learn and grow within the company.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Stirling Ackroyd Group
✨Research the Company
Before your interview, take some time to learn about Stirling Ackroyd and their values. Understanding their commitment to equity, inclusion, and community will help you align your answers with their mission.
✨Prepare for Common Questions
Anticipate questions related to sales experience and customer service. Be ready to discuss how you've handled previous sales situations or customer interactions, even if they are from different roles.
✨Show Enthusiasm for Sales
As a Junior Telesales Executive, being target-driven is key. Demonstrate your enthusiasm for sales during the interview by sharing examples of how you’ve met or exceeded targets in the past.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to refine your telephone manner.
