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- Tasks: Support clients in emotional distress through phone and in-person interactions.
- Company: Second Step is a leading mental health charity in the Southwest, dedicated to inspiring hope and change.
- Benefits: Enjoy excellent annual leave, Employee Assistance Programme support, and ongoing training opportunities.
- Why this job: Make a real impact in mental health while working in a compassionate and forward-thinking environment.
- Qualifications: Experience with mental health support, strong organisational skills, and IT proficiency required.
- Other info: Open to applicants from diverse backgrounds, including those with personal experience of mental health services.
The predicted salary is between 28800 - 43200 £ per year.
Second Step is a leading mental health charity in the Southwest offering housing, support and hope to thousands of people with mental health and other support needs. We aim to inspire hope and deliver change for everybody and every community we work with.
Do you want to work for a forward-thinking organisation, helping people in mental health and emotional crisis? Do you have compassion and empathy for people who are struggling with their mental wellbeing? If so, you could be the person we are looking for.
About the Service
The Bristol Sanctuary service offers short-term support to clients. This service focuses on supporting episodes of emotional distress rather than providing ongoing support interventions. The service offers support interventions, including the discussion of self-management tools and the creation of Wellness Action Plans. The Second Step Team also offers clients support with managing suicidal ideation, emotional distress, anxiety, depression, low mood, social isolation, and sleep hygiene. We can offer additional support and signposting for issues such as housing, debt, health problems, drugs and alcohol use, substance misuse and unemployment.
About You
You will be working alongside your peer Recovery Navigators and Case Workers, providing support to clients via the telephone, and in person. You'll have experience of working with people with mental health and complex needs, carrying out needs and risk assessments. You will need to take a holistic view, with a recovery and psychologically informed approach. You will have good organisational skills, be IT proficient and be able to complete client records within specific timeframes. You will have proven skills around managing risk and escalating referrals for clients who may require additional specialist support.
We welcome applications from Experts by Experience as well as underrepresented groups. Second Step offers an excellent annual leave package, support from our Employee Assistance Programme if you need it and a comprehensive induction programme with ongoing training opportunities.
So…if you think this describes you, what are you waiting for? Why not apply now?
For an informal discussion about the role please contact us. Interviews will be held in person between 16:00 – 20:00 at Gloucester House, Southmead Hospital, BS10 5NB. For more information and to apply please see our website. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services.
Recovery Navigator, Bristol Sanctuary employer: Second Step
Contact Detail:
Second Step Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Navigator, Bristol Sanctuary
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing mental health crises. Understanding these issues will help you connect better with the team and demonstrate your empathy during the interview.
✨Tip Number 2
Network with professionals in the mental health field, especially those who have experience with recovery navigation. This can provide you with insights and potentially valuable references that could strengthen your application.
✨Tip Number 3
Prepare to discuss your previous experiences in managing risk and conducting needs assessments. Be ready to share specific examples that highlight your skills and how they align with the role's requirements.
✨Tip Number 4
Research Second Step and their Bristol Sanctuary service thoroughly. Being knowledgeable about their mission and values will show your genuine interest in the organisation and help you stand out during the interview process.
We think you need these skills to ace Recovery Navigator, Bristol Sanctuary
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Recovery Navigator position. Tailor your application to highlight how your experience aligns with the specific needs of the role.
Showcase Relevant Experience: Emphasise your experience working with individuals facing mental health challenges. Provide examples of how you've successfully supported clients in distress, managed risk, and conducted assessments.
Highlight Your Skills: Make sure to mention your organisational skills and IT proficiency. Detail your ability to complete client records accurately and within deadlines, as this is crucial for the role.
Personal Touch: If applicable, share your personal connection to mental health issues or your passion for helping others. This can demonstrate your empathy and commitment to the role, making your application stand out.
How to prepare for a job interview at Second Step
✨Show Your Compassion
During the interview, it's crucial to demonstrate your empathy and understanding of mental health issues. Share personal experiences or insights that highlight your compassion for those in emotional distress.
✨Highlight Relevant Experience
Be prepared to discuss your previous work with individuals facing mental health challenges. Provide specific examples of how you've conducted needs assessments and managed risk, as this will showcase your suitability for the role.
✨Understand the Service Model
Familiarise yourself with the Bristol Sanctuary service model. Be ready to explain how you would support clients through short-term interventions and discuss self-management tools, demonstrating your knowledge of the service's approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This shows your genuine interest in the position and helps you understand how you can contribute to the team and the clients' wellbeing.
