Commercial Account Handler

Commercial Account Handler

Edinburgh Full-Time 24000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to manage complex commercial insurance portfolios and provide top-notch customer service.
  • Company: We're a fast-growing insurance brokerage with ambitious goals and a dynamic work environment.
  • Benefits: Competitive salary up to £40,000 and opportunities for professional growth.
  • Why this job: Be part of a supportive team where your skills will shine and make a real impact.
  • Qualifications: 5+ years in commercial insurance, exceptional communication, and strong organizational skills required.
  • Other info: Apply now for immediate consideration and take the next step in your career!

The predicted salary is between 24000 - 40000 £ per year.

A highly regarded national broker are currently looking to add a Commercial Account Handler to their established team. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of public sector / government clients. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations. This is a hybrid position with 2 days/week in the office. About the Role: To deliver high quality and efficient service to clients. Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers. Customers will range in size and shape, from smaller clients up to large corporate sized risks Ensure all documentation associated with placing, amending, or renewing clients insurance programmes is completed in a reasonable timescale and is accurate. Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction. Key Skills/Experience Required: Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge. Good communication, decision making and problem-solving skills. Excellent relationship building skills. The ability to work under pressure and assimilate large quantities of information quickly Influencing and negotiation skills Commercial awareness An eagerness to progress with your ACII qualification would be supported, but is not essential Salary/Benefits Information: Salary to £40,000 Market leading benefits package Hybrid – 2 days/week in the office Excellent opportunity for career development and progression Contact: David Harries Reference: DH/86843 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ

Commercial Account Handler employer: Cavendish Maine

Join a dynamic and rapidly expanding insurance brokerage in Maidstone, where your expertise as a Commercial Account Handler will be valued and rewarded. We offer a supportive work culture that prioritizes exceptional customer service and professional growth, with opportunities to manage complex portfolios and negotiate optimal terms for clients. Enjoy competitive compensation, a collaborative team environment, and the chance to make a meaningful impact in the insurance industry.
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Contact Detail:

Cavendish Maine Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler

✨Tip Number 1

Make sure to highlight your experience in managing complex commercial insurance portfolios during the interview. Be prepared to discuss specific cases where you successfully negotiated terms with insurers.

✨Tip Number 2

Demonstrate your exceptional communication skills by preparing examples of how you've enhanced client relationships in previous roles. This will show that you can provide the customer service they are looking for.

✨Tip Number 3

Familiarize yourself with the OpenGI diary management system, as well as any other tools mentioned in the job description. Being knowledgeable about these systems can give you an edge in the interview.

✨Tip Number 4

Prepare to discuss your organizational abilities and attention to detail. Consider sharing a story where these skills helped you manage a high-value case or a complex re-broking situation.

We think you need these skills to ace Commercial Account Handler

Commercial Insurance Expertise
Exceptional Communication Skills
Organisational Abilities
Attention to Detail
Proactive and Self-Motivated
Microsoft Office Proficiency (Outlook, Excel, Word)
Negotiation Skills
Client Relationship Management
Documentation Management
Marketing Presentation Development
Risk Detail Compilation
Policy Adjustment Handling
Re-broking Case Processing
Cross-Selling Experience
OpenGI Diary Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 5+ years of commercial insurance experience. Emphasize your exceptional communication skills and strong organizational abilities, as these are key qualifications for the role.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific experiences where you provided exceptional customer service or managed complex commercial insurance portfolios.

Showcase Relevant Skills: Highlight your proficiency in Microsoft Office and any experience with the Acturis management system. If you have experience managing high-value cases, be sure to include that as well.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise. Attention to detail is crucial for this role.

How to prepare for a job interview at Cavendish Maine

✨Showcase Your Experience

Make sure to highlight your 5+ years of commercial insurance experience during the interview. Prepare specific examples of how you've managed complex portfolios and provided exceptional customer service.

✨Demonstrate Communication Skills

Since exceptional communication skills are a must, practice articulating your thoughts clearly. Be ready to discuss how you’ve effectively communicated with clients and insurers in past roles.

✨Prepare for Technical Questions

Brush up on your knowledge of the Acturis management system and be prepared to discuss your proficiency in Microsoft Office. You might be asked to demonstrate how you handle documentation and policy adjustments.

✨Emphasize Proactivity and Organization

Be ready to share examples that showcase your proactive approach and strong organizational abilities. Discuss how you manage your workload, especially when handling multiple client cases or renewals.

Commercial Account Handler
Cavendish Maine
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  • Commercial Account Handler

    Edinburgh
    Full-Time
    24000 - 40000 £ / year (est.)

    Application deadline: 2027-01-30

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    Cavendish Maine

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