Solutions Engineer - SaaS

Solutions Engineer - SaaS

London Full-Time 30000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support pre-sales demos and onboard new clients in a tech-savvy role.
  • Company: Join a rapidly growing software house based in London with ample progression opportunities.
  • Benefits: Enjoy a competitive salary, remote work options, and a vibrant company culture.
  • Why this job: Be part of a dynamic team that values innovation and offers diverse challenges.
  • Qualifications: Ideal candidates have a strong academic background and experience in SaaS solutions.
  • Other info: Applications are encouraged from all backgrounds; inclusivity is key to our hiring process.

The predicted salary is between 30000 - 70000 £ per year.

A unique opportunity for a Solutions Engineer to work within a software house based in London, to support with the technical aspects of pre-sales demonstrations and help with the onboarding of new clients. This newly created role is offered within a rapidly growing, successful software company where progression opportunities are in abundance. This role ideally suits a Solution Engineering professional who is looking to continue their career.

Location – London, UK – 3 days in office, 2 days remote

Salary – £30,000 – £70,000 basic + £20,000 OTE bonus per annum + benefits

Requirements for Solutions Engineer:
  • You will have experience working as a Solutions Engineer for a SaaS company, or within a very similar role
  • This company values a strong academic background so you should have a 2.1 or 1st class degree and at least ABB at A Level (or international equivalent)
  • Strong technical & programming knowledge i.e. JavaScript, Python, Cloud technologies
  • Commercial intelligence
  • Exhibits exceptional communication and presentation skills, whether in-person or remote
  • Shows a keen interest in comprehending customer challenges
  • Displays a genuine passion for technology and possesses the capability to quickly learn and comprehend technical information.
Responsibilities for Solutions Engineer:
  • Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
  • Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.
  • Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
  • Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.
  • Work closely with internal sales and support teams to deliver seamless technical integration experiences.
  • Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
  • Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation.
What the role offers:
  • The chance to work in a varied and technically challenging role
  • A fast-growing company with a wealth of progression opportunities available
  • Joining a company who are well versed in hiring and training graduates

If you would like to apply for this unique Trainee Solutions Engineer role, please send your CV to the relevant link! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing.

Solutions Engineer - SaaS employer: RedTech Recruitment Ltd

Join a dynamic software house in London as a Solutions Engineer, where you'll thrive in a collaborative and innovative work culture that prioritises employee growth and development. With a strong focus on progression opportunities and a commitment to inclusivity, this rapidly growing company offers a competitive salary package, flexible working arrangements, and the chance to work on technically challenging projects that make a real impact. Embrace the opportunity to be part of a team that values your expertise and passion for technology while enjoying the vibrant atmosphere of London.
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Contact Detail:

RedTech Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Engineer - SaaS

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as JavaScript and Python. Being able to discuss your experience with these languages during interviews will demonstrate your technical proficiency and readiness for the role.

✨Tip Number 2

Prepare to showcase your communication and presentation skills. Since the role involves pre-sales demonstrations, practice explaining complex technical concepts in simple terms. This will help you stand out as someone who can effectively engage with clients.

✨Tip Number 3

Research the company’s products and services thoroughly. Understanding their offerings will allow you to tailor your discussions and show genuine interest in how you can contribute to their success as a Solutions Engineer.

✨Tip Number 4

Network with current or former employees of the company on platforms like LinkedIn. Gaining insights into the company culture and expectations can provide you with valuable information that you can use to your advantage during the interview process.

We think you need these skills to ace Solutions Engineer - SaaS

Technical Knowledge in SaaS
Programming Skills (JavaScript, Python)
Cloud Technologies
API Development
Customer Integration Requirements Analysis
Exceptional Communication Skills
Presentation Skills
Commercial Intelligence
Problem-Solving Skills
Technical Documentation Creation
Collaboration with Sales and Support Teams
Feedback Analysis for Continuous Improvement
Adaptability to New Technologies
Understanding of Customer Challenges

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Solutions Engineer, particularly in SaaS environments. Emphasise your technical skills, such as JavaScript and Python, and any relevant projects that showcase your ability to solve customer challenges.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for technology and your understanding of the role. Mention specific examples of how you've successfully supported pre-sales demonstrations or onboarding processes in the past.

Showcase Communication Skills: Since exceptional communication is key for this role, consider including examples in your application that demonstrate your ability to present complex technical information clearly, whether in writing or verbally. This could be through previous roles, presentations, or documentation you've created.

Highlight Continuous Learning: Mention any ongoing education or certifications related to software engineering or cloud technologies. This shows your commitment to staying updated with industry trends and your eagerness to learn, which is highly valued by the company.

How to prepare for a job interview at RedTech Recruitment Ltd

✨Showcase Your Technical Skills

As a Solutions Engineer, you'll need to demonstrate your technical prowess. Be prepared to discuss your experience with programming languages like JavaScript and Python, as well as any cloud technologies you've worked with. Consider bringing examples of past projects or challenges you've solved to illustrate your capabilities.

✨Understand the Customer's Perspective

This role requires a keen interest in understanding customer challenges. During the interview, show that you can empathise with clients by discussing how you've previously identified and addressed their needs. This will highlight your ability to tailor solutions effectively.

✨Prepare for Presentation Scenarios

Exceptional communication and presentation skills are crucial for this position. Practice explaining complex technical concepts in simple terms, as you may be asked to present a solution or demonstrate a product during the interview. This will showcase your ability to engage both technical and non-technical audiences.

✨Research the Company and Its Products

Familiarise yourself with the company's offerings and recent developments in the SaaS industry. Being knowledgeable about their products will not only help you answer questions more effectively but also allow you to ask insightful questions, demonstrating your genuine interest in the role and the company.

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