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- Tasks: Join our team to provide IT support and learn on the job while earning.
- Company: Learning Partners Academies is dedicated to empowering students through technology.
- Benefits: Enjoy paid training days, industry-recognised qualifications, and a supportive team environment.
- Why this job: Kickstart your tech career with hands-on experience and opportunities for growth across 12 schools.
- Qualifications: Passion for technology and good communication skills; GCSEs in English and Maths preferred.
- Other info: This role includes a comprehensive induction and ongoing support throughout your apprenticeship.
Place of work: Guildford, Surrey
Four days a week in school, 1 day a week to study.
You don’t need to go to university to kickstart your career! Do you want to learn while earning and stay up-to-date with the latest technology? If so, Learning Partners Academies network team is looking for an energetic and hardworking apprentice to join our small team, providing network support at Kings College Guildford and other schools remotely. We work closely with Primary Goal, who will provide your training remotely.
You will gain industry-recognized qualifications without college:
- Introductory Technical Concepts
- Personal and professional development
- Learning outcomes for CompTIA A+ 1001
- Learning outcomes for CompTIA A+ 1002
- Learning outcomes for CompTIA Cloud Essentials
You will gain valuable experience and a Level 3 Information Communications Technician qualification, supported throughout your apprenticeship by Primary Goal. You will receive paid time off for off-the-job training one day per week. You will work with a close-knit team within the school, assisting the Service Desk Lead and IT Technician with support tickets, helping staff and students. You will primarily do first-line support but will also have opportunities to work on projects, such as backup systems.
What you will be doing!
- Undertaking apprenticeship training provided by Primary Goal.
- Carrying out helpdesk support, resolving issues related to operating systems, networks, software, user accounts, and websites.
- Providing first-line support for staff via helpdesk tickets.
- Assisting in system upgrades and maintenance.
- Liaising with third-party suppliers for quotes and support.
- Supporting technology asset management.
What we will provide you with!
- Comprehensive pre-apprenticeship induction (health and safety, technical specifics).
- Level 3 Information Communications Technician apprenticeship standard.
- E-learning training materials and technical certificates.
- Access to practice labs and a knowledge base.
- Monthly assessor visits and competency checks.
- Support desk (technical and pastoral).
- Development of personal learning, thinking skills, and key skills.
- Employment rights and responsibilities training.
- Functional Skills or GCSEs in English, Maths, and ICT if needed.
What we are looking for!
- A passion for technology.
- Confidence with hardware, software, and technical devices.
- Good communication and interpersonal skills.
- Experience working with children or young people is desirable.
- Enthusiasm and motivation to learn and succeed.
- A helpful attitude and enjoyment working with people of all ages.
- Commitment to completing the full apprenticeship.
- Ability to work well in a team and independently using initiative.
Working Week: Monday to Friday, 36 hours per week, with a 40-minute lunch break. Four days in school, one day for study.
Salary: £10,000 for the first 12 months. The remaining 10 months paid at the National Minimum Wage according to age.
Desired Qualifications: GCSE grade 4 or above in English and Maths, or Level 2 Functional Skills.
Expected Duration: 15 months plus 4 months for End Point Assessment. This is a 20-month fixed-term appointment concurrent with your apprenticeship.
Career Progression: Successful completion can lead to recognition for the Register of IT Technicians (RITTech) and progression to Level 4 Network Engineer apprenticeship.
Additional Information: Primary Goal is committed to being a Disability Confident provider, making reasonable adjustments during the interview process. The role requires an Enhanced DBS check. Please submit your CV aligned with the role described.
IT Apprentice (Level 3 Information Communications Technician) employer: Primary Goal
Contact Detail:
Primary Goal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprentice (Level 3 Information Communications Technician)
✨Tip Number 1
Show your passion for technology during the interview. Be prepared to discuss any personal projects or experiences you've had with hardware and software, as this will demonstrate your enthusiasm and commitment to the field.
✨Tip Number 2
Familiarise yourself with the specific technologies and systems used in schools. Research common issues faced in educational IT environments, so you can speak knowledgeably about how you would approach solving them.
✨Tip Number 3
Highlight any experience you have working with children or young people. This could be through volunteering, tutoring, or any relevant roles, as it shows you can communicate effectively with a younger audience.
✨Tip Number 4
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in past experiences. This is crucial since you'll be working closely with a small team in the school environment.
We think you need these skills to ace IT Apprentice (Level 3 Information Communications Technician)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your passion for technology and any relevant experience, especially if you've worked with children or young people. Emphasise your communication skills and any technical knowledge you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship. Mention why you're interested in the IT field and how this opportunity aligns with your career goals. Be sure to express your eagerness to learn and grow within the role.
Highlight Relevant Qualifications: If you have GCSEs in English and Maths or Level 2 Functional Skills, make sure to mention these in your application. This is particularly important as they are desired qualifications for the role.
Showcase Your Initiative: In your application, provide examples of times when you've taken initiative or worked independently. This could be in school projects, part-time jobs, or volunteer work. It demonstrates your ability to work well both in a team and on your own.
How to prepare for a job interview at Primary Goal
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that demonstrate your interest and knowledge in IT, as this will show the interviewers that you're genuinely excited about the role.
✨Prepare for Technical Questions
Since this is an IT apprenticeship, be ready to answer technical questions related to operating systems, networks, and software. Brush up on basic concepts and be prepared to discuss how you would approach common IT issues.
✨Demonstrate Good Communication Skills
As you'll be providing support to staff and students, it's crucial to showcase your communication skills. Practice explaining technical concepts in simple terms, and be ready to discuss how you would handle difficult situations with users.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the apprenticeship and the team you'll be working with. This shows your interest in the role and helps you understand what to expect, making a positive impression on the interviewers.
