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- Tasks: Lead a team in delivering top-notch customer service and achieving sales targets.
- Company: Kurt Geiger is a renowned luxury footwear brand with a rich history since 1963.
- Benefits: Enjoy competitive salary, generous commission, employee discounts, and seasonal shoe perks.
- Why this job: Join a dynamic team that values diversity and offers real growth opportunities.
- Qualifications: Previous luxury retail experience and a passion for fashion are essential.
- Other info: Be part of a fast-paced environment where every day brings new challenges.
The predicted salary is between 24000 - 36000 £ per year.
We Are One. At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.
Kurt Geiger first opened in Britain's fashion capital on Bond Street, London in 1963. Since the Sixties Kurt Geiger has not stood still as it continuously evolves to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility. We offer an unrivalled shopping experience combining the experience of Kurt Geiger, Selfridges and our luxury brands.
WE NEED YOU TO:
- Ensure customer service is of the highest standards at all times
- Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
- Protect the Kurt Geiger & Selfridges brand
- Ensure your area maintains excellent visual presentation which is consistent with company guidelines
- Be an expert in fashion and latest trends
- Support management in training and developing team to maximise sales
- Support in performance management of team
- Support with floor control
- Assist in customer queries and complaints to ensure customer satisfaction
YOU WILL NEED:
- Have previous experience in luxury retail within a clientelling and service driven environment
- Experience at a similar management level
- To be a customer service ambassador with the ability to drive a unique but memorable customer experience that builds loyalty
- Proven ability to drive sales and team
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
Competitive basic salary. Generous commission structure. Gorgeous shoes each season. Amazing employee discounts. If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism.
32hr Supervisor, Kids Footwear, Selfridges Trafford employer: Kurt Geiger
Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 32hr Supervisor, Kids Footwear, Selfridges Trafford
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and their commitment to diversity and inclusion. This will help you align your personal values with the company’s ethos during any discussions or interviews.
✨Tip Number 2
Stay updated on the latest fashion trends and luxury retail developments. Being knowledgeable about current styles will not only impress during your interview but also demonstrate your passion for the industry.
✨Tip Number 3
Prepare examples from your previous experience that showcase your ability to drive sales and enhance customer service. Specific anecdotes can illustrate your skills effectively and make you stand out.
✨Tip Number 4
Network with current or former employees of Kurt Geiger, if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application process.
We think you need these skills to ace 32hr Supervisor, Kids Footwear, Selfridges Trafford
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Kurt Geiger's values, especially their commitment to diversity, equality, and inclusion. Reflect this understanding in your application to show that you align with their ethos.
Highlight Relevant Experience: Emphasise your previous experience in luxury retail and any management roles you've held. Be specific about how your background has prepared you for the responsibilities outlined in the job description.
Showcase Customer Service Skills: Since customer service is a key focus for this role, provide examples of how you've delivered exceptional service in past positions. Mention any strategies you've used to enhance customer satisfaction and loyalty.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this position. Use keywords from the job description and demonstrate how your skills and experiences make you the perfect fit for the Supervisor role.
How to prepare for a job interview at Kurt Geiger
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the latest trends in footwear and fashion during the interview. Kurt Geiger values individuals who are not only knowledgeable but also passionate about the industry, so share your insights and favourite styles.
✨Demonstrate Customer Service Excellence
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight specific situations where you went above and beyond to ensure customer satisfaction, as this aligns with the company's commitment to a memorable shopping experience.
✨Emphasise Team Leadership Skills
Be ready to discuss your experience in managing and developing teams. Share instances where you've successfully trained staff or improved team performance, showcasing your ability to drive sales and foster a positive work environment.
✨Align with Company Values
Familiarise yourself with Kurt Geiger's core values around diversity, equality, and inclusion. During the interview, reflect on how these values resonate with you and provide examples of how you've contributed to an inclusive workplace in the past.
