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- Tasks: Support the sales team with admin duties in a busy branch environment.
- Company: Join Burchell Edwards, part of the Connells Group, a leader in estate agency.
- Benefits: Enjoy flexible hours, industry-leading training, and a fun, supportive team culture.
- Why this job: Gain valuable experience in a dynamic role with opportunities for career progression.
- Qualifications: Customer-focused, organised, and IT literate; previous admin experience preferred.
- Other info: We celebrate diversity and encourage all to apply, even if you don't meet every requirement.
At Burchell Edwards, part of the Connells Group, we are looking for a highly motivated Branch Administrator (Part Time Flexible) to support our fantastic team in branch in Castle Bromwich. As our Branch Administrator, you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.
Part Time - 20 Hours Per Week: (flexibility around when these days and hours are worked, could suit school hours, to be discussed at interview stage). Hourly Rate: £11.44
What’s in it for you as our Branch Administrator?
- Industry leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Supportive, rewarding and fun environment
- Team incentives
- Understanding of operations within an estate agency business
Key responsibilities of a Branch Administrator
The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels.
Skills and experience required to be a successful Branch Administrator
- Preferably experience as an Administrator / Secretary or similar role
- Customer focussed and comfortable in a client facing role
- Resilient, positive, numerate and detail oriented
- Organised and able to prioritise workload in a fast paced environment
- Keen interest in learning and keeping up to date with industry changes
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Burchell Edwards is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Part Time Branch Administrator employer: Connells Group
Contact Detail:
Connells Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Branch Administrator
✨Tip Number 1
Familiarise yourself with the estate agency industry. Understanding the basics of how property sales work and the role of a Branch Administrator will help you stand out during the interview.
✨Tip Number 2
Showcase your customer service skills. Since this role involves dealing with clients both in person and over the phone, be prepared to discuss examples of how you've successfully handled customer enquiries in the past.
✨Tip Number 3
Highlight your organisational abilities. Be ready to explain how you prioritise tasks in a fast-paced environment, as this is crucial for managing the administrative duties effectively.
✨Tip Number 4
Demonstrate your IT proficiency. Brush up on your skills with MS Office and other relevant software, as being tech-savvy will be a significant advantage in this role.
We think you need these skills to ace Part Time Branch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles. Emphasise skills like organisation, customer service, and IT literacy, as these are crucial for the Branch Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description and explain how your background makes you a great fit for supporting the sales team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, resilience, and communication skills. Provide examples of how you've demonstrated these in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at Connells Group
✨Show Your Organisational Skills
As a Branch Administrator, you'll need to demonstrate your ability to stay organised and manage multiple tasks. Prepare examples from your past experiences where you successfully prioritised your workload in a busy environment.
✨Highlight Customer Service Experience
Since the role involves dealing with customer enquiries, be ready to discuss your experience in client-facing roles. Share specific instances where you provided excellent service or resolved customer issues effectively.
✨Familiarise Yourself with the Industry
Having a keen interest in the estate agency business is crucial. Research current trends and challenges in the property market, and be prepared to discuss how you can contribute to the team’s success.
✨Demonstrate IT Proficiency
The job requires good IT skills, particularly with MS Office and email systems. Be ready to talk about your experience with these tools and any relevant software you've used in previous roles.
