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- Tasks: Inspire customers with stunning kitchen and bedroom designs while guiding them through the entire process.
- Company: Join Wren, a leader in innovative kitchen and bedroom solutions, dedicated to customer satisfaction.
- Benefits: Enjoy uncapped commission, eye care vouchers, and fantastic staff discounts after your first year.
- Why this job: Transform dreams into reality while receiving world-class training and building strong customer relationships.
- Qualifications: Experience in KBB or fitted furniture sales, creativity, and a full UK manual driving license required.
- Other info: Flexible hours, including evenings and weekends, to meet customer needs.
The predicted salary is between 25400 - 50000 £ per year.
Our cutting-edge showrooms serve as an endless source of inspiration for our customers. With our Showrooms, we have a unique chance to meet customers in the comfort of their own homes, delivering an authentic Wren design experience. You will receive a competitive basic salary of £25,400 with uncapped commission and an OTE of £50,000.
About The Role
Main Responsibilities:
- Inspire customers by showcasing the boundless possibilities of Wren's kitchen and bedroom designs.
- Guide customers throughout the entire process, from initial inquiry to their first design, and witness the transformation of their dream kitchen into reality.
- Conduct thorough surveys of customers' homes, accurately measuring and capturing reference photos.
- Explain this process to the customer during your visit.
- Effectively manage your schedule, allocating sufficient time to each customer to create their dream design.
- Maintain consistent communication with your customer base to foster strong relationships and ensure their expectations are met.
- Ensure that you have read, understood and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
What we offer:
- World class training on our products, systems and sales process. This includes one week residential training at our Academy in Barton-upon-Humber.
- Uncapped earning potential.
- Commission paid during annual leave.
- Eye care vouchers.
- EE Discount.
- Refer a friend scheme.
- Fantastic business-wide opportunities.
- Staff discount after your first year with us.
About You
- Prior experience in the KBB industry or fitted furniture sales is required.
- A creative mindset with a keen eye for detail.
- Commitment to delivering an exceptional level of service to every customer.
- Flexibility regarding working hours, including evenings and weekends, to accommodate our customers' needs.
- Full UK manual driving license.
- Organised and capable of working independently, effectively managing your time to optimise each customer's experience.
Designer employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designer
✨Tip Number 1
Familiarise yourself with Wren's kitchen and bedroom designs. Visit their showrooms or explore their website to understand their style and offerings. This knowledge will help you engage with customers and showcase the possibilities effectively.
✨Tip Number 2
Network with professionals in the KBB industry. Attend local events or join online forums to connect with others who have experience in fitted furniture sales. Building relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to demonstrate your creative mindset during interviews. Bring a portfolio of your previous design work or any relevant projects that showcase your attention to detail and ability to inspire customers.
✨Tip Number 4
Be ready to discuss your approach to customer service. Think of examples where you've gone above and beyond for clients, as this role requires a commitment to delivering exceptional service and building strong relationships.
We think you need these skills to ace Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the KBB industry or fitted furniture sales. Emphasise your creative mindset and attention to detail, as these are key qualities for the Designer role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for design and customer service. Mention specific examples of how you've inspired customers in previous roles and how you can bring that experience to Wren.
Showcase Your Design Skills: If possible, include a portfolio or examples of your previous design work. This will give the hiring team a visual representation of your skills and creativity, which is crucial for a Designer position.
Highlight Your Communication Skills: In your application, emphasise your ability to maintain strong relationships with customers. Provide examples of how you've effectively communicated with clients in the past, as this is essential for guiding them through the design process.
How to prepare for a job interview at Wren Kitchens
✨Showcase Your Creativity
As a designer, it's crucial to demonstrate your creative mindset during the interview. Bring along a portfolio of your previous work that highlights your design skills and attention to detail. Be prepared to discuss your design process and how you approach creating unique solutions for customers.
✨Understand the Product
Familiarise yourself with Wren's kitchen and bedroom designs before the interview. Understanding the products will allow you to speak confidently about them and show your enthusiasm for the role. This knowledge can also help you answer questions about how you would inspire customers with these designs.
✨Prepare for Customer Interaction Scenarios
Since the role involves guiding customers through their design journey, be ready to discuss how you would handle various customer scenarios. Think about how you would manage expectations, communicate effectively, and ensure a positive experience for each customer.
✨Demonstrate Time Management Skills
The ability to manage your schedule effectively is key in this role. Be prepared to share examples of how you've successfully managed your time in previous positions. Discuss any tools or methods you use to stay organised and ensure that each customer receives the attention they deserve.
