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- Tasks: Manage contracts and ensure top-notch service delivery in healthcare settings.
- Company: Join a leading firm dedicated to improving community health centres.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous leave.
- Why this job: Make a real impact on local health services while developing your career.
- Qualifications: 3+ years in FM, degree in construction/mechanical discipline, and contract expertise required.
- Other info: Monday to Friday role with travel allowance and professional development opportunities.
The predicted salary is between 43200 - 84000 £ per year.
As a Regional Contract Manager, you will play an essential role in maintaining and improving our operational service delivery standards. You will be responsible for working collaboratively with the South Technical Manager to deliver PPM and Reactive tasks at 100% within the relevant KPI, and with relevant project teams to protect the business against financial and reputational breaches through rigorous management of payment mechanisms and mitigation against unavailability.
Your contractual expertise will help to support effective operational delivery, and you will act as the subject matter expert on contractual interpretation and deliverables, ensuring that the company delivers to all contractual requirements, its associated schedules, and the Partnering Agreement.
You will develop and execute plans to deliver objectives, KPIs, Continuous Improvement Indicators and any other indicators as required to ensure optimal service delivery and customer satisfaction. Working to a strong values framework and positively influencing change will be important to you. The health centres are of significant importance to the local community, and you will be passionate about helping to drive their performance.
We are looking for an individual who can cultivate strong relationships with stakeholders, and this will be crucial, as you will be acting as the client liaison & interface between FMCo and LIFTCo. You must have at least 3 years' proven experience operating in the FM sector with a demonstrable track record of directly managing multi-site portfolios within a large and complex estate, within a healthcare or similar PPP/PFI environment.
You will be able to comfortably demonstrate that you have a complex understanding of contractual matters, including interpreting contract clauses and obligations along with their effective and clear communication to others. You will have Degree-level education in a relevant construction or mechanical discipline and hold or be working towards a professional membership, such as IWFM or similar. Completion of IOSH or NEBOSH training is preferable.
- Up to 60,000 per annum
- Performance related Bonus
- 40 Hours pw - Monday to Friday 8am to 5pm
- Travel/Car Allowance
- 25 days Annual Leave + Bank Holidays
- Life Assurance Scheme
- Company Pension Scheme
- Employee Assistance Programme
Regional Contract Manager - London employer: PRS
Contact Detail:
PRS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Contract Manager - London
✨Tip Number 1
Familiarise yourself with the specific KPIs and performance metrics relevant to the role. Understanding these will allow you to speak confidently about how you can meet and exceed them during your interactions with us.
✨Tip Number 2
Network with professionals in the FM sector, especially those with experience in healthcare or PPP/PFI environments. Building relationships can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences managing multi-site portfolios. Be ready to share specific examples of how you've successfully navigated complex contractual matters and improved service delivery.
✨Tip Number 4
Showcase your passion for community health services during interviews. Highlighting your commitment to improving local health centres can resonate well with our values and mission.
We think you need these skills to ace Regional Contract Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the FM sector, particularly your track record in managing multi-site portfolios. Emphasise any relevant contractual expertise and your ability to interpret contract clauses.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving operational service delivery in healthcare settings. Mention specific examples of how you've successfully managed KPIs and built relationships with stakeholders in previous roles.
Showcase Relevant Qualifications: Clearly list your degree-level education and any professional memberships you hold or are working towards, such as IWFM. If you have completed IOSH or NEBOSH training, make sure to highlight this as well.
Demonstrate Your Values: In your application, reflect on how your personal values align with the company's mission. Discuss your commitment to positively influencing change and driving performance in health centres, showcasing your understanding of their importance to the local community.
How to prepare for a job interview at PRS
✨Showcase Your Contractual Expertise
Be prepared to discuss your understanding of contractual matters in detail. Highlight specific examples from your past experience where you successfully interpreted contract clauses and managed obligations, as this will demonstrate your capability as a subject matter expert.
✨Emphasise Stakeholder Relationships
Since cultivating strong relationships with stakeholders is crucial for this role, come equipped with examples of how you've effectively liaised with clients or partners in previous positions. This will show your ability to act as a client interface and manage expectations.
✨Demonstrate Your Operational Delivery Skills
Prepare to discuss how you've previously delivered on KPIs and service delivery standards. Use metrics and specific outcomes to illustrate your success in managing multi-site portfolios, especially in a healthcare or similar environment.
✨Align with Company Values
Research StudySmarter's values and be ready to discuss how your personal values align with theirs. Showing that you can positively influence change and are passionate about community health centres will resonate well with the interviewers.
