Senior Manager Distribution & Logistics

De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond-first approach. A destination for those seeking the most extraordinary diamond jewellery, De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs. Through powerful and immersive storytelling, we create a compelling vision of luxury that resonates globally whilst remaining deeply relevant to local markets. With a presence worldwide, De Beers London is a luxury jeweller that prioritises craftsmanship and a client-first approach. Our commitment to innovation, artistry and heritage cements our reputation as the foremost authority in diamonds, making De Beers London the definitive jewellery Maison. You will be part of a legacy that defines the future of luxury.

As the Senior Manager Global Logistics and Distribution, you will be responsible for overseeing all aspects of logistics operations and fulfilment processes to ensure the timely and efficient delivery of products to customers worldwide. You will lead the UK logistics team across Head Office and distribution centres, while maintaining global oversight of regional markets and logistics procedures. Your strategic leadership will be essential in driving operational excellence, cost efficiency, and customer satisfaction across the global logistics and fulfilment network.

Key Responsibilities:

• Define and lead the global logistics and fulfilment strategy, ensuring alignment with business growth and customer expectations.
• Oversee transportation, warehousing, and distribution operations across all regions, ensuring service excellence and cost efficiency.
• Drive the adoption of best practices, automation, and scalable solutions to future-proof logistics capabilities.
• Ensure seamless execution of inbound and outbound logistics, including air and ocean freight, in partnership with 3PLs and carriers.
• Optimise warehouse performance and inventory accuracy to support timely and precise order fulfilment.
• Monitor logistics KPIs and lead continuous improvement initiatives to enhance speed, accuracy, and sustainability.
• Ensure full compliance with international trade regulations, customs requirements, and internal policies.
• Proactively manage risks related to global trade, working closely with legal, compliance, and customs partners.
• Partner with supply chain, customer service, IT, and commercial teams to deliver a seamless end-to-end customer experience.
• Lead and develop a high-performing logistics team, fostering a culture of accountability, innovation, and continuous learning.

Qualifications

What You’ll Do

• Act Like an Owner: Take full ownership of global logistics and fulfilment operations, ensuring alignment with strategic goals and customer expectations.
• Create Clarity: Define clear objectives, processes, and performance standards across the logistics network.
• Empower Teams: Inspire and support your team to take initiative, innovate, and deliver results.
• Succeed Together: Build strong partnerships across departments and regions to drive operational success.
• Challenge Conventions: Continuously seek new ways to improve logistics performance, reduce costs, and enhance customer satisfaction.

Who You Are

• Proven track record in leading global logistics and distribution strategies, with experience in high-value or luxury goods.
• Strong understanding of international trade, transportation, warehousing, and compliance regulations.
• Demonstrates a proactive and accountable mindset, with the ability to lead complex operations and deliver results.
• Exceptional communication and leadership skills, with the ability to influence and collaborate across global teams and functions.
• High attention to detail and commercial acumen, with a focus on cost efficiency, service excellence, and continuous improvement.
• Data-driven and analytical, using insights to inform decisions and optimise performance.
• Values innovation, operational excellence, and a customer-first approach.
• Committed to fostering a high-performing, inclusive, and collaborative team culture.
• Consistently strives for excellence, celebrates achievements, and learns from challenges to drive continuous improvement.

Additional Information

• A great working environment
• Fantastic pension scheme
• 27 days of holiday + bank holidays with the opportunity to buy or sell 5 more days
• Private Healthcare
• Mental health is a top priority for De Beers Group - we offer free subscription to Headspace and have mental health first aider
• Competitive salary
• Your Choice membership discounts
• Employee share schemes
• Staff discount
• Free breakfast & lunch at onsite restaurant
• Free onsite gym
• Flexible benefits package

Who We Are

De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us.

Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.

We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential.

Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners.

Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.