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- Tasks: Lead the design of innovative digital products for major UK companies and public sector organisations.
- Company: Join Netcompany, a fast-growing tech firm revolutionising IT consulting across Europe.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and retail discounts.
- Why this job: Be part of a top-rated workplace with a culture of agility and inclusivity.
- Qualifications: Experience in service design, agile teams, and UK public sector standards required.
- Other info: Netcompany values diversity and offers support for interview adjustments.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.
As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK's largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society.
Key Responsibilities:- Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments.
- Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams.
- Understand user, business needs and requirements and the wider operational and organisation context.
- Analyse user needs and business objectives in highly complex service areas.
- Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end.
- Help to define vision and outcomes for products, services and programmes.
- Lead on design workshops and design sprints with the team, senior stakeholders and users.
- Rapidly design and test digital prototypes with users.
You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. You work in agile, multi-disciplinary delivery teams and have experience delivering new services as part of large and complex transformation projects. You are adept at building strong client relationships and working collaboratively across teams and organisations to deliver challenging projects to tight timescales. You have experience delivering in the UK public sector including working to GDS/DSSS standards and passing Service Standard Assessments. You work with technical and business stakeholders and communicate complex business and technical challenges clearly for both audiences. You know how to manage stakeholder expectations, set direction and navigate difficult discussions.
Additional InformationBenefits:
- Hybrid working model with some flexible working.
- 25 days' holiday.
- Private Medical Health care via Vitality.
- Pension contribution, Life Assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees' Choice Awards for 2024. At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best. Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam. We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email HR Team at reasonableadjustments@netcompany.com for assistance.
Senior Service Designer employer: Netcompany
Contact Detail:
Netcompany Recruiting Team
reasonableadjustments@netcompany.com
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer
✨Tip Number 1
Familiarise yourself with GDS standards and Service Standard Assessments, as these are crucial for delivering in the UK public sector. Understanding these frameworks will not only help you in your role but also demonstrate your commitment to meeting industry standards.
✨Tip Number 2
Network with professionals in the service design field, especially those who have experience in the public sector. Attend relevant workshops or webinars to build connections and gain insights that could be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience in leading design workshops and sprints. Be ready to share specific examples of how you've successfully navigated complex stakeholder relationships and delivered impactful solutions in previous roles.
✨Tip Number 4
Showcase your ability to work in agile, multi-disciplinary teams by highlighting any collaborative projects you've been part of. Emphasising your teamwork skills will resonate well with Netcompany's culture of flexibility and low bureaucracy.
We think you need these skills to ace Senior Service Designer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Senior Service Designer position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Relevant Experience: Emphasise your experience in delivering services within the UK public sector, particularly your familiarity with GDS standards. Provide specific examples of projects where you successfully met user needs and business objectives.
Highlight Stakeholder Management Skills: Demonstrate your ability to build strong relationships with clients and stakeholders. Include examples of how you've navigated complex discussions and managed expectations in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for service design and your understanding of the company's mission. Make sure to express why you want to work at Netcompany and how you can contribute to their vision.
How to prepare for a job interview at Netcompany
✨Understand GDS Standards
Familiarise yourself with the Government Digital Service (GDS) standards, as this role requires experience in delivering services that meet these criteria. Be prepared to discuss how you've successfully navigated these standards in past projects.
✨Showcase Your Stakeholder Management Skills
Highlight your ability to build strong relationships with clients and stakeholders. Prepare examples of how you've managed expectations and facilitated difficult discussions to ensure project success.
✨Demonstrate Your Design Process
Be ready to walk through your design process, from user research to prototyping. Discuss specific projects where you created user experience designs and service blueprints, emphasising the impact on user needs and business objectives.
✨Prepare for Collaborative Scenarios
Since the role involves working in agile, multi-disciplinary teams, think of examples where you've collaborated effectively with diverse groups. Be prepared to discuss how you led design workshops or sprints and the outcomes achieved.
