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- Tasks: Maintain and troubleshoot advanced security systems for clients.
- Company: Join Evolution Security, a leader in innovative security solutions.
- Benefits: Enjoy 25 days annual leave, a pension, and wellness support.
- Why this job: Work with cutting-edge technology and be part of an employee-owned culture.
- Qualifications: Experience in security systems and strong problem-solving skills required.
- Other info: Flexible hours and on-call work may be needed.
The predicted salary is between 30000 - 42000 £ per year.
Evolution Security is a leading company in the security industry, dedicated to providing top-notch security solutions to our diverse clientele. We are currently seeking a highly skilled and motivated Service Engineer to join our dynamic team. This role is critical as you will be responsible for ensuring the effectiveness and efficiency of our security systems. As a Service Engineer, you will work closely with clients to troubleshoot and maintain sophisticated security technology that protects their assets and ensures their safety. You will leverage your technical expertise to provide exceptional service and support, addressing customer concerns and ensuring compliance with industry standards. This position offers an exciting opportunity to work with cutting-edge security systems and engage in continuous learning, as you stay abreast of the latest technologies and enhancements within the field. If you are passionate about security and have a drive for excellence in client service, we invite you to apply for this rewarding position and help us continue our mission of providing unparalleled security solutions and peace of mind to our customers.
Responsibilities:
- Maintain security systems and equipment at client sites.
- Conduct routine maintenance and inspections of security systems to ensure optimal performance.
- Troubleshoot and resolve technical issues related to security systems and equipment.
- Provide on-site and remote technical support to clients regarding their security solutions.
- Educate clients on the proper use and functionality of security systems and equipment.
- Document service activities and maintain accurate records of repairs and maintenance performed.
Requirements:
- Proven experience as a Service Engineer or similar role in the security industry.
- Strong technical knowledge of security systems, including CCTV, access control, and intrusion detection.
- Excellent problem-solving skills with the ability to think critically under pressure.
- Superb communication and customer service skills to effectively interact with clients and team members.
- Ability to work independently as well as part of a team in a dynamic environment.
- Technical certification in electronics, security systems, or a related field is preferred.
- Flexibility to work varied hours and on-call as required for service requests.
We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success. It also allows us to retain our independence and protect our company culture and values.
25 days annual leave + local bank holidays
Company pension
Optional annual private wellbeing and health screening appointment fully funded by Evolution
Employee assistance programme which offers 24/7 access to free health and wellbeing support
Service Engineer - Scotland employer: Evolution Security
Contact Detail:
Evolution Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Scotland
✨Tip Number 1
Familiarise yourself with the latest security technologies and trends in the industry. This will not only help you during interviews but also demonstrate your commitment to staying updated, which is crucial for a Service Engineer role.
✨Tip Number 2
Network with professionals in the security field, especially those who work at Evolution Security or similar companies. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully resolved technical issues in the past. Highlighting your problem-solving skills with real-life scenarios can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills by preparing to discuss how you've effectively communicated with clients in previous roles. Being able to convey complex technical information in an understandable way is key for this position.
We think you need these skills to ace Service Engineer - Scotland
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Service Engineer position at Evolution Security. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong CV: Your CV should clearly showcase your technical expertise in security systems, including any specific experience with CCTV, access control, and intrusion detection. Use bullet points to make it easy to read and focus on achievements that demonstrate your problem-solving skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for security and client service. Mention specific examples of how you've successfully maintained or troubleshot security systems in the past. This is your chance to show your personality and enthusiasm for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the security industry.
How to prepare for a job interview at Evolution Security
✨Showcase Your Technical Expertise
Make sure to highlight your experience with security systems, especially CCTV, access control, and intrusion detection. Be prepared to discuss specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Employers want to see your critical thinking abilities, so think of scenarios where you had to troubleshoot under pressure.
✨Emphasise Communication Skills
As a Service Engineer, you'll be interacting with clients regularly. Practice explaining complex technical concepts in simple terms, and be ready to discuss how you've educated clients on using security systems effectively.
✨Understand the Company Culture
Research Evolution Security's employee ownership model and values. Showing that you align with their culture and are excited about contributing to their mission can set you apart from other candidates.
