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- Tasks: Lead operations to empower women and enhance community services.
- Company: Join The Nelson Trust, a mission-driven organisation supporting women in the Criminal Justice System.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact in women's lives while fostering collaboration and respect.
- Qualifications: Female applicants only; experience in leadership and operational management preferred.
- Other info: Enhanced DBS check required; applications close on 16th July 2025.
The predicted salary is between 36000 - 60000 £ per year.
Empowering Women's Lives, Leading Operational Excellence
Are you a dynamic leader with a passion for empowering women and driving operational excellence? Join our team as the Head of Operations and make a meaningful impact in advancing community services dedicated to diverting women and young adults away from the criminal justice system and into support at the earliest opportunity.
Responsibilities:
- Lead and oversee the daily operations of all services, ensuring the highest quality and efficiency.
- Develop and implement strategic plans to expand and improve women's community services.
- Manage budgets and financial planning to ensure sustainable growth and impact.
- Foster a culture of collaboration, respect, and accountability within the organisation.
- Ensure compliance with all relevant laws, regulations, and organisational policies.
- Work closely with the executive team to align operational strategies with organisational goals.
- Engage with community stakeholders, partners, and donors to strengthen support networks.
What We Offer:
- A fulfilling career with the opportunity to make a tangible difference in women’s lives.
- Competitive salary and benefits package.
- Professional development opportunities.
- A supportive and inclusive work environment.
About Us:
We are a mission-driven organisation committed to creating safe, inclusive, and empowering spaces for women in need. The Nelson Trust provides holistic support for women involved with the Criminal Justice System (CJS) under the supervision of the National Probation Service. Women include those serving a community order and women released from HMP Eastwood Park.
Our Women’s Centres offer gender-responsive, trauma-informed practical and emotional support and interventions to address needs including housing, substance misuse, health, finance, previous trauma, children & families, and education, training and employment with the aim of reducing social harms and re-offending whilst empowering women to access opportunities to reach their full potential. The Centres are a unique resource - a safe, women-only space where a wide range of problems related to offending, safety and well-being can be addressed in a warm and supportive environment with the aim of diverting women from the criminal justice system and into support at the earliest opportunity. Our services span the CJS including early intervention, arrest diversion, probation orders and through the gate and resettlement support for women released from HMP Eastwood Park.
Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
The Nelson Trust is committed to safeguarding; the successful applicant will be required to undergo an enhanced Children & Adults DBS check.
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
Application Details:
To apply, please complete an application form or submit your CV and a cover letter outlining your experience and vision for the role. The closing date for applications is 16th July 2025.
Join us in making a difference and championing excellence in women's community services. Together, we can empower women to thrive, grow, and achieve their fullest potential.
Head of Operations (Wales) employer: The Nelson Trust
Contact Detail:
The Nelson Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations (Wales)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by women in the criminal justice system. Understanding these issues will help you articulate how your leadership can make a real difference in their lives during interviews.
✨Tip Number 2
Network with professionals in the community services sector, especially those focused on women's issues. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the operational needs of such organisations.
✨Tip Number 3
Prepare to discuss your experience in managing budgets and financial planning. Be ready to share specific examples of how you've successfully driven operational excellence and sustainable growth in previous roles.
✨Tip Number 4
Showcase your commitment to fostering a collaborative and inclusive work environment. Think of ways you can demonstrate this through your past experiences and how you plan to implement it in the role at The Nelson Trust.
We think you need these skills to ace Head of Operations (Wales)
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and expectations of the Head of Operations position. Reflect on how your experience aligns with their mission to empower women and drive operational excellence.
Craft a Compelling Cover Letter: Your cover letter should not only outline your relevant experience but also convey your passion for empowering women. Share specific examples of how you've led operational improvements or community initiatives in the past.
Highlight Relevant Experience: In your CV, focus on your leadership roles and any experience you have in community services or working with vulnerable populations. Use quantifiable achievements to demonstrate your impact in previous positions.
Tailor Your Application: Make sure to tailor both your CV and cover letter to reflect the values and goals of the Nelson Trust. Mention how you can contribute to their mission and align with their commitment to diversity and inclusion.
How to prepare for a job interview at The Nelson Trust
✨Understand the Mission
Before your interview, take some time to research The Nelson Trust and its mission. Familiarise yourself with their community services and how they empower women. This will help you articulate how your values align with theirs during the interview.
✨Showcase Leadership Experience
As a Head of Operations, you'll need to demonstrate strong leadership skills. Prepare examples from your past roles where you've successfully led teams, managed budgets, or implemented strategic plans. Be ready to discuss how you foster collaboration and accountability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and operational thinking. Think about challenges you might face in this role and how you would address them, particularly in relation to supporting women in the community.
✨Engage with Community Focus
Since the role involves engaging with community stakeholders, be prepared to discuss your experience in building partnerships and networks. Highlight any previous work you've done that involved collaboration with external organisations or community groups.
