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- Tasks: Drive success for reseller partners by enabling sales and fostering relationships.
- Company: Join RingCentral, a $2 billion leader in cloud communications and AI technology.
- Benefits: Enjoy comprehensive health insurance, paid leave, wellness programs, and employee bonuses.
- Why this job: Be part of a dynamic team changing the future of communication with innovative solutions.
- Qualifications: 7-10 years in channel sales or partner management, with strong interpersonal skills.
- Other info: Recognised as a Best Place to Work, we value diversity and collaboration.
The predicted salary is between 42000 - 63000 £ per year.
Join to apply for the Senior Regional Partner Manager role at RingCentral. Say hello to opportunities. It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us: we’re a $2 Billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution, designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
As a Senior Regional Partner Manager at RingCentral, you will play a pivotal role in driving the success of our reseller partner channel. You will support and enable our channel partners in selling RingCentral’s Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. By fostering strategic relationships, delivering sales enablement, and ensuring partners have the resources they need, you will contribute to achieving mutual revenue and growth objectives.
To succeed in this role you must have experience in:
- Partner Enablement and Relationship Management: Build and maintain strong, trusted relationships with reseller partners, acting as the primary point of contact for strategic direction and support. Educate partners on RingCentral’s UCaaS and CCaaS solutions, value proposition, and competitive differentiation. Develop joint business plans with partners, aligning on revenue targets, marketing initiatives, and training requirements.
- Sales Support and Co-Selling: Collaborate with partners to identify and pursue sales opportunities, providing hands-on support in the sales process. Drive partner adoption of RingCentral’s sales tools, resources, and marketing assets to maximize engagement and productivity. Conduct joint customer calls, presentations, and demonstrations to secure new business.
- Training and Development: Deliver ongoing training programs to ensure partners have the technical knowledge and sales skills required to succeed. Host webinars, workshops, and certifications to empower partner sales teams.
- Channel Performance and Reporting: Monitor partner performance against KPIs, providing regular insights and feedback to optimize results. Prepare reports and forecasts to communicate partner channel performance to leadership.
- Cross-Functional Collaboration: Work closely with RingCentral’s internal teams, including marketing, product, and customer success, to align partner initiatives with corporate objectives. Advocate for partner needs within RingCentral to enhance the partner experience and streamline processes.
Desired Qualifications:
- Experience: Minimum of 7-10 years in channel sales or partner management, preferably within the UCaaS or CCaaS space. Proven track record of enabling partners to meet or exceed sales quotas. Experience managing reseller and VAR (Value-Added Reseller) relationships.
- Skills: Strong understanding of Unified Communications and Contact Center technologies, trends, and market dynamics. Excellent interpersonal, negotiation, and presentation skills. Ability to analyze sales data and translate insights into actionable strategies. Proficiency in CRM tools (e.g., Salesforce) and partner management platforms.
- Attributes: Self-starter with a proactive mindset and strong problem-solving abilities. Collaborative team player with a customer-first approach. Ability to travel as required to support partner relationships and events. Success prospecting, engaging, acquiring major/enterprise level customers. Strong interpersonal skills, ability to convey and relate ideas to others. Entrepreneurial flair - ability to learn and adapt quickly. Vibrant and energetic attitude, willingness to perform and get things done. Salesforce.com proficiency.
What we offer:
- Comprehensive medical, dental, and life insurance.
- Pension.
- ESPP/KEEB.
- Paid time off and paid sick leave.
- Paid maternity, paternity & parental leave.
- Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace.
- Employee Assistance Program (EAP) with counselling sessions available 24/7.
- Free legal services that provide legal advice, document creation, and estate planning.
- Employee bonus referral program.
RingCentral’s Partner team crafts, builds, and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams, and company. That’s why RingCentral is the leading global cloud-based communications provider; because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognised as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably, and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.
About RingCentral: RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact centre solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Senior Regional Partner Manager employer: RingCentral
Contact Detail:
RingCentral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Regional Partner Manager
✨Tip Number 1
Familiarise yourself with RingCentral's products, especially their UCaaS and CCaaS solutions. Understanding the technical aspects and unique selling points will help you engage effectively with potential partners and demonstrate your expertise during discussions.
✨Tip Number 2
Network within the industry by attending relevant events or webinars focused on UCaaS and CCaaS. Building relationships with professionals in the field can provide valuable insights and connections that may lead to opportunities at RingCentral.
✨Tip Number 3
Showcase your experience in partner enablement and relationship management through real-life examples. Be prepared to discuss how you've successfully supported partners in achieving their sales goals, as this is a key aspect of the role.
✨Tip Number 4
Demonstrate your proficiency with CRM tools, particularly Salesforce, as this is essential for managing partner relationships effectively. If you have certifications or training in these tools, make sure to highlight them during your interactions.
We think you need these skills to ace Senior Regional Partner Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in partner management and channel sales. Use keywords from the job description, such as 'UCaaS', 'CCaaS', and 'partner enablement' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific achievements in previous roles that align with the responsibilities of the Senior Regional Partner Manager position, such as successful partnerships or sales growth.
Showcase Relevant Skills: Highlight your skills in relationship management, sales support, and training development. Provide examples of how you've successfully collaborated with partners and driven sales initiatives in the past.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a senior role.
How to prepare for a job interview at RingCentral
✨Know Your Stuff
Make sure you have a solid understanding of RingCentral's UCaaS and CCaaS solutions. Familiarise yourself with their value propositions and competitive advantages, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained strong relationships with partners. Highlight how you’ve enabled them to achieve their sales targets and how you can bring that same success to RingCentral.
✨Be Ready for Role-Playing
Expect to engage in role-playing scenarios during the interview. This could involve simulating a partner meeting or a sales call. Practising these scenarios beforehand will help you feel more comfortable and showcase your sales support skills effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about RingCentral’s partner strategy, performance metrics, and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to the company's success.
