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- Tasks: Join our team as a Training Development and Labour Administrator, handling queries and managing records.
- Company: NRL is a dynamic company based in Birmingham, focused on innovative solutions.
- Benefits: Enjoy a permanent position with a Monday to Friday schedule and opportunities for growth.
- Why this job: Be part of a supportive environment where your ideas can lead to real improvements.
- Qualifications: Previous admin experience and proficiency in Microsoft packages are essential; GCSEs in Maths and English required.
- Other info: Ideal for those who thrive under pressure and are eager to make a difference.
The predicted salary is between 28800 - 42000 £ per year.
Job description
NRL are currently looking for a Training Development and Labour Administrator in Birmingham to join our clients team.
Duration: Permanent
Start: ASAP
Hours: Mon-Fri 36.5
Location: Birmingham
Personal Skills Required:
â–ª Innovative thinking to support the needs of the operations.
â–ª Ability to verbally communicate at all levels of seniority to build rapport, trust and respect.
â–ª Resilient and flexible when under pressure and can demonstrate agility in a changing landscape.
â–ª Motivated to seek out where improvements can be made and implementing these changes
â–ª Keen eye for detail and resilient to balance conflicting priorities.
Qualifications:
Essential
â–ª Previous administration experience essential
â–ª Proficient in Microsoft packages
â–ª GCSE qualification or higher in Maths and English
â–ª Ability to analyse and interpret data
Desirable
â–ª CIPD desirable
â–ª Previous Learning and Development Experience
â–ª Previous Labour experience
Roles & Responsibilities:
➢ Provide ‘Helpdesk’ service to answer or channel appropriately any first point contacts (whether internal or external) and resolve or escalate as appropriate. To include: telephone queries, visitors to department, written enquires and reception cover as required.
➢ Ensure that accurate records are kept in line with Data Protection
➢ Undertake any ad hoc projects as directed
➢ Responsible for ensuring that queries/responses are dealt with quickly
➢ Updating and maintaining Training and Development database systems such as Kalidus and electronic files
➢ Support as and when required to any HR projects in line with agreed annual HR objectives
➢ Continuously review and improve the training and development administration services to ensure we are professional, efficient, business focussed and better than our competitors.
➢ Produce and distribute course joining instructions and evaluation forms for all internal and external course delegates as required.
➢ Manage attendance and drop out figures and report back accordingly.
➢ Manage vetting ➢ Hotel/venue and car bookings
Please apply with your updated CV and a member of the team will be in touch.
Training Development and Labour Administrator employer: NRL
Contact Detail:
NRL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Development and Labour Administrator
✨Tip Number 1
Familiarize yourself with the specific needs of the operations in Birmingham. Research the company and its culture to understand how you can contribute to their innovative thinking and support their goals.
✨Tip Number 2
Practice your verbal communication skills, especially in a professional context. Being able to build rapport and trust with colleagues at all levels is crucial for this role, so consider role-playing scenarios or networking with professionals in similar positions.
✨Tip Number 3
Showcase your resilience and flexibility by preparing examples from your past experiences where you successfully managed pressure or adapted to change. This will demonstrate your ability to thrive in a dynamic environment.
✨Tip Number 4
Highlight your attention to detail and ability to balance conflicting priorities. Think of specific instances where you managed multiple tasks effectively, as this will resonate well with the responsibilities outlined in the job description.
We think you need these skills to ace Training Development and Labour Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous administration experience in your CV and cover letter. Detail specific tasks you've handled that align with the responsibilities of a Training Development and Labour Administrator.
Showcase Communication Skills: Since the role requires strong verbal communication skills, provide examples in your application of how you've effectively communicated with various levels of seniority in past roles.
Demonstrate Problem-Solving Abilities: Include instances where you've identified areas for improvement and successfully implemented changes. This will showcase your innovative thinking and resilience under pressure.
Tailor Your Application: Customize your CV and cover letter to reflect the specific skills and qualifications mentioned in the job description, such as proficiency in Microsoft packages and data analysis capabilities.
How to prepare for a job interview at NRL
✨Showcase Your Innovative Thinking
Be prepared to discuss examples of how you've used innovative thinking in previous roles. Highlight specific situations where your ideas led to improvements or efficiencies, as this aligns with the company's need for innovative support.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role requires communication at all levels, think of instances where you successfully built rapport with colleagues or clients, and be ready to share those stories.
✨Exhibit Resilience and Flexibility
Prepare to discuss how you've handled pressure and adapted to change in past experiences. Employers value candidates who can remain calm and effective under stress, so have a few examples ready that showcase your resilience.
✨Highlight Your Attention to Detail
Since the job requires a keen eye for detail, be ready to talk about how you ensure accuracy in your work. Discuss any systems or processes you use to manage conflicting priorities and maintain high standards in your tasks.
