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- Tasks: Lead a dynamic team in delivering exceptional dining experiences at our award-winning restaurant and bar.
- Company: Join Rowhill Grange Hotel & Utopia Spa, a prestigious hotel group near London known for quality and excellence.
- Benefits: Enjoy competitive pay, generous holiday, discounts on stays and spa treatments, plus more perks!
- Why this job: Be part of a vibrant culture that values passion for food and service while making a real impact.
- Qualifications: Experience in management within high-quality food service is essential; strong communication skills are a must.
- Other info: Flexible shifts required, including weekends; own transport needed due to semi-rural location.
The predicted salary is between 28000 - 35000 £ per year.
The Benefits
- £32,000 to £35,000 per annum + monthly service charge payment
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
Requirements:
- Smart appearance
- Excellent communication skills with a passion for guest service
- Technical food and beverage knowledge to offer the required service and ability to develop the rest of the team
- Management/Supervisory experience within a top quality food service hotel/restaurant required
- Ability to manage and motivate a team of waiters/esses and bar staff to ensure excellence
- Must have your own transport due to semi-rural location
The Place: Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, a private group of quality hotels of distinction just outside London. 4 Star, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RG’s Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining.
The Restaurant and Bar Manager Role:
As Restaurant & Bar Manager you will head up the team in our RGs Restaurant (2 Rosette standard), and two small private dining rooms, together with the restaurant terrace during the warmer months, and also our Elements Bar. You will be responsible for managing a full-time team to deliver outstanding standards of service. We are seeking a Restaurant & Bar Manager with passion for food, wine and service who will inspire and drive standards to even higher heights.
The restaurant is open to residents, spa guests and non-residents so caters for a wide range of discerning clients with many regular patrons. RG’s Restaurant seats 100 guests and you can expect to service 30-75 covers for dinner and between 40-80 covers for afternoon tea – with the busiest days at the weekend. The bar is open adjoining our Elements Brasserie serving resident guests, spa guests and local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
The team to support you consists of a permanent team of employees, Assistant Restaurant & Bar Manager, 2 x F&B Supervisors, and a team of permanent F&B Assistants boosted with a strong team of F & N Assistants and Bar Staff.
Main Duties Include:
- Ensuring the restaurant and bar is prepared for service and employees are briefed for service
- Meeting and greeting guests and being their host during their meal
- Ensuring close liaison between bar and restaurant to ensure a smooth transition from bar to dining experience
- Taking guest orders
- Effective rostering of employees
- Coaching employees to develop their skills and ensure service standards are met
- Serving food and beverage including alcoholic beverages and wines
- Completing satisfaction checks and action all feedback
- Adhering to the Mystery Guest Standards and ensuring the team achieve the required standard
- Resolving any service issues
- Presenting bills to guests and taking payment
- Ensuring till is balanced and cashed up accurately and room charges are transferred to residents’ room accounts
- Ensuring the restaurant is reset at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before closing
- Working with the Executive Chef to develop the menus
- Ensuring effective ordering and control systems in place to ensure availability of products to guests while controlling stock holding levels
- Selecting and sourcing wines to complement the menu items and guests’ requirements
- Recruitment, induction, training and coaching of all employees
Restaurant and Bar Manager employer: Rowhill Grange (Alexander Hotel Collection) Careers
Contact Detail:
Rowhill Grange (Alexander Hotel Collection) Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant and Bar Manager
✨Tip Number 1
Familiarise yourself with the specific dining and bar concepts at Rowhill Grange Hotel. Understanding their menu offerings and service style will help you demonstrate your passion for food and beverage during any discussions.
✨Tip Number 2
Network with current or former employees of the hotel to gain insights into the team dynamics and management style. This can provide you with valuable information that you can use to tailor your approach in interviews.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, especially how you've motivated teams and handled service challenges. Highlighting specific examples will showcase your leadership skills effectively.
✨Tip Number 4
Be ready to share your ideas on enhancing guest experiences and improving service standards. Showing initiative and a proactive mindset can set you apart from other candidates.
We think you need these skills to ace Restaurant and Bar Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant and bar management. Focus on your communication skills, technical food and beverage knowledge, and any supervisory roles you've held in top-quality establishments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for guest service and your ability to motivate a team. Mention specific examples of how you've improved service standards or managed a successful team in the past.
Showcase Your Knowledge: Demonstrate your understanding of the restaurant's offerings by mentioning RG's Fine Dining Restaurant and Elements Brasserie. Discuss how you would enhance the dining experience for both residents and non-residents.
Highlight Flexibility: Since the role requires flexible shift patterns, emphasise your availability and willingness to work weekends and varied hours. This shows your commitment to meeting the needs of the business.
How to prepare for a job interview at Rowhill Grange (Alexander Hotel Collection) Careers
✨Showcase Your Passion for Service
Make sure to express your enthusiasm for guest service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Your Management Skills
Prepare to discuss your management experience in detail. Highlight instances where you've successfully motivated a team, resolved conflicts, or improved service standards in a restaurant or bar setting.
✨Know the Menu and Wine Pairings
Familiarise yourself with the types of cuisine and beverages offered at the establishment. Being able to discuss menu items and suggest wine pairings will show your technical knowledge and passion for food and beverage.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult situations, such as managing a busy service or dealing with an unhappy guest. Think through your responses and be ready to demonstrate your problem-solving skills.
