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- Tasks: Lead a team to enhance customer experience and drive sales in-store.
- Company: Join The North Face, part of VF, a global leader in sustainable apparel.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and tailored training.
- Why this job: Be part of a community that values curiosity, integrity, and personal development.
- Qualifications: Experience in retail management, strong communication skills, and a passion for customer service.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to leave your mark and drive the consumer experience in one of our stores? We are looking for an outstanding Store Manager to join our The North Face team based in Bicester Village. As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It unites us and leads us to pursue our goals together.
Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.
How you’ll make a difference
- Leading, motivating and mentoring your store teams to drive a customer first approach.
- Implementing our established retail processes whilst looking for ways to improve them.
- Keeping on top of core retail operational procedures such as inventory, P&L etc.
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results.
- Making sure your store looks great, in line with the brand's visual merchandising guidelines.
What makes you the perfect Store Manager?
- You love interacting with customers. The joy of helping a customer find the perfect product is special.
- You are resilient and self-driven.
- You know how to develop a great team who share your passion and vision to make every shopping experience outstanding.
- You take pride in mentoring employees, seeing them grow and having fun too!
- You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we are the total package.
Along with a competitive salary, an amazing bonus and pension scheme, and staff discounts (we offer 50%!), you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training, from an induction to ongoing online and face-to-face training sessions.
- The opportunity to network with other Store Managers throughout Europe and with our head office.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Store Manager employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with The North Face brand and its values. Understanding their commitment to sustainability and active lifestyles will help you align your personal experiences and passion with the company's mission during conversations.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your leadership directly improved customer satisfaction or sales, as this will resonate well with the interviewers.
✨Tip Number 3
Showcase your knowledge of retail metrics and KPIs. Be ready to discuss how you've used data to drive performance improvements in previous roles, as this is crucial for a Store Manager position.
✨Tip Number 4
Demonstrate your flexibility and resilience by sharing experiences where you've successfully managed challenges in a retail setting. This will illustrate your ability to thrive in a demanding environment, which is essential for this role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to drive sales and enhance customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and the role. Mention how your values align with The North Face's purpose and guiding principles, and provide examples of how you've successfully led teams in the past.
Showcase Your Leadership Skills: Emphasise your experience in mentoring and developing teams. Include anecdotes that illustrate your ability to motivate staff and create a positive shopping experience for customers.
Highlight Relevant Skills: Mention your proficiency in MS Office and POS systems, as well as your understanding of retail operations, budgeting, and KPIs. This will show that you are well-equipped to handle the responsibilities of a Store Manager.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for Customer Experience
As a Store Manager, your love for interacting with customers is crucial. Be prepared to share specific examples of how you've enhanced customer experiences in the past and how you plan to do so at The North Face.
✨Demonstrate Leadership Skills
Highlight your experience in leading and mentoring teams. Discuss how you motivate your team to achieve sales goals and maintain a positive work environment, as this aligns with the company's values.
✨Understand Retail Operations
Familiarise yourself with core retail operational procedures such as inventory management and P&L. Be ready to discuss how you have successfully managed these aspects in previous roles.
✨Emphasise Your Adaptability
The role requires flexibility in working hours. Share examples of how you've adapted to changing circumstances in previous jobs, showcasing your resilience and self-driven nature.
