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- Tasks: Lead a team to deliver exceptional customer service and exceed sales targets.
- Company: Join Chisholm Hunter, a prestigious family-run jeweller with a rich heritage since 1857.
- Benefits: Enjoy competitive salary, generous discounts, and full sponsorship for JET qualifications.
- Why this job: Be part of a passionate team focused on excellence and personal growth in a luxury retail environment.
- Qualifications: Strong people management skills and a drive for success are essential.
- Other info: Over 80% of our managers started in non-managerial roles, showcasing our commitment to internal growth.
The predicted salary is between 24000 - 36000 £ per year.
Chisholm Hunter is one of the UK’s multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’. Our mission is to create lasting memories with our exceptional products and customer experience.
We are looking for someone who is passionate for success, enthusiastic, and shares our values of: Honesty, Excellence, Accountability, Respect and Teamwork.
Your role:
- People Management – holding regular 121s, coaching and developing and creating a winning environment and celebrating success.
- Sales Floor Management – ensuring all of our processes are followed and the client needs are being exceeded.
- Sales Excellence – support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.
- Building Long Lasting Client Relationships – taking client care to the next level, going the extra mile.
We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like-minded, competitive, driven, commercial and people focused leaders to share our journey.
Requirements:
You bring your strong people and operational management skills with you. In your first 3 months, we ask that you demonstrate your ability to sell the Chisholm Hunter way so you can best support your team as a leader. We then will transition you into the management responsibilities.
In return, you will get fantastic guidance and support from our central team across Finance, HR, Marketing, IT and our Workshop as well as some of the best experience in the industry in our Retail Support Team.
Other information:
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package.
Manager Designate - Nottingham employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Designate - Nottingham
✨Tip Number 1
Familiarise yourself with Chisholm Hunter's brand values and mission. Understanding their commitment to honesty, excellence, accountability, respect, and teamwork will help you align your responses during interviews and demonstrate that you're a perfect fit for their culture.
✨Tip Number 2
Showcase your people management skills by preparing examples of how you've successfully coached and developed teams in the past. Highlighting your experience in creating a winning environment will resonate well with their focus on team success.
✨Tip Number 3
Research luxury retail trends and customer service excellence. Being knowledgeable about the industry will not only impress your interviewers but also allow you to discuss how you can enhance the shopping experience for clients at Chisholm Hunter.
✨Tip Number 4
Network with current or former employees of Chisholm Hunter if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Manager Designate - Nottingham
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Chisholm Hunter's core values: Honesty, Excellence, Accountability, Respect, and Teamwork. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Make sure your CV highlights relevant experience in people management and sales excellence. Use specific examples that demonstrate your ability to lead a team and exceed sales targets, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and customer service. Mention how your skills and experiences make you a perfect fit for the Manager Designate position and how you can contribute to creating lasting memories for clients.
Showcase Your Leadership Skills: In both your CV and cover letter, provide examples of how you've successfully coached and developed teams in the past. Highlight any achievements that demonstrate your ability to create a winning environment and celebrate success.
How to prepare for a job interview at Chisholm Hunter
✨Show Your Passion for Luxury Retail
Chisholm Hunter is all about delivering a high-end customer experience. Make sure to express your enthusiasm for luxury products and your commitment to providing exceptional service during the interview.
✨Demonstrate People Management Skills
As a Manager Designate, you'll need strong people management skills. Be prepared to discuss your experience in coaching and developing teams, and share specific examples of how you've created a positive work environment.
✨Highlight Sales Excellence
The role requires you to support your team in meeting sales targets. Come equipped with examples of your past sales achievements and how you've used consultative selling techniques to enhance customer experiences.
✨Emphasise Teamwork and Values
Chisholm Hunter values honesty, excellence, accountability, respect, and teamwork. Be ready to discuss how you embody these values in your work and how you can contribute to a collaborative team culture.
