Communications Manager

The Informa Festivals Communications team sits at the heart of our business. Informa Festivals is a brand new division within Informa, and our team has a significant role to play in getting it off the ground. Our team consists of the Head of Communications, two Communications Managers and a Communications and Content Specialist. Internally, we’re focused on building our people’s connection to Informa Festivals, communicating change, partnering with our leadership team and building a growth mindset across our teams around the world. We’re growing our team to ensure that our leaders across the division have dedicated comms partners that help them to plan and deliver impactful communications, particularly during periods of change. Externally, we partner with Informa’s Plc communications team to support the brands in our division with crisis communications preparation, execution and media monitoring. We input into investor-facing materials like the Annual Report and investor field trips to our events, and work on M&A communications for our division. This is a brilliant opportunity for a self-starter who thrives in a busy environment with multiple projects to own. If you can build trusted relationships, have a strong sense of how change communications will land, and are confident in creating strategies that you’ll see all the way through from planning to delivery and impact measurement, this could be the role for you.

Key accountabilities

• Be a strategic communications partner to key leaders in the division, for example across Technology, Finance, Travel or Property.
• Deliver effective change communications campaigns, supporting behavioural change and adoption of new systems.
• Partner with the Head of Communications and Plc Communications team on crisis communications for our brands, from drafting preparation documents to advising leaders on execution when needed.
• Own the media monitoring process, keeping a close eye on what’s being said about our brands when they’re in the spotlight during their events, and year-round.
• Partner with the Head of Communications and the Plc Communications team on investor-facing materials, from Informa’s annual report to investor experiences.

This list is not exhaustive and there may be other activities you are required to deliver.

Qualifications

Skills, experience and traits

• 4+ years experience in a communications role.
• A self-starter who is confident in taking on communications projects and running them from end-to-end autonomously.
• A natural multi-tasker who can plan and execute multiple projects at once, prioritise those with the greatest impact and manage the expectations of collaborating teams accordingly.
• A confident communicator who has experience being a business partner to leaders, with demonstrable evidence of having influenced leaders to communicate differently for greater impact.
• A natural collaborator – someone who can build relationships quickly and leverage their network to get things done to a high standard.
• Experience with crisis communications.
• Experience working on communications for M&A.
• Exceptional writing and editing skills - strong spelling and grammar abilities are essential for success.

Additional Information

We are currently working across our Holborn, Victoria and Blackfriars offices, ahead of the move to our permanent home in Victoria in September. At Informa, we believe in the power of spending time together, so each week we work together three days in an office, and two days from home. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us.

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you will find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.