Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor CCTV, respond to incidents, and ensure top security standards.
- Company: Join one of the UK's largest building societies focused on improving lives.
- Benefits: Enjoy 28 days holiday, a bonus scheme, and a supportive work culture.
- Why this job: Be part of a diverse team in a role that values customer service and security.
- Qualifications: Experience with CCTV and security systems is essential; training provided for SIA licence.
- Other info: Flexible working patterns available; committed to diversity and inclusion.
The predicted salary is between 24600 - 30500 £ per year.
Salary Details: Up to £30,645 (this includes a shift allowance)
Summary
About the role
We are looking for someone to join our Security Operations Centre team as an on-site Security Officer. This is a 12 month opportunity. Based at our head office sites in Coventry, this role is responsible for monitoring our CCTV systems and responding to incidents accordingly. It will liaise with key agencies and make use of computerised systems to maintain our sites to the highest security standards. One of the main aims will be to ensure that all electronic systems, intruder alarms, access control systems, processes and procedures meet the required service levels and the security needs of our organisation.
Being responsible for completing security site patrols as a mobile security officer and visiting business premises as required are important tasks. Monitoring and operating intruder alarm systems and responding to any activation, as well as being a first point of contact for all security related incidents will also be key. Part of the role will be providing excellent customer service as the role will liaise with members of staff and external parties. Keeping up to date with regulations and changes will be key as well as supporting your management team with department administration, maintaining security audit, incident and compliance management information.
Our Security Operations Centre operates 24 hours per day, 7 days a week. The shift pattern includes days and nights, using 12 hour shifts, with 4 shifts on and 4 shifts off.
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Maternity, paternity and shared parental leave
- Life assurance (6 times annual salary)
About you
For this role it will be important that you can engage with a diverse range of people. To be successful in this role it is essential you have:
- Current or recent experience working with CCTV systems and security alarm systems
- Experience of multi-site security operations in a medium to large public sector environment
- Excellent observation and strong communication skills, verbal and written
Desirable experience will include:
- Experience in security control room operations
- Experience from a retail or financial services environment
- An SIA Public Space Surveillance (CCTV) licence is not essential for the role as the qualification will be provided to the suitable candidate.
About us
We are one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others. We are officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers and colleagues. We are serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you will build more than just a career with us. All together, better.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we will consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
We are proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
Security Services Coordinator employer: Coventry Building Society
Contact Detail:
Coventry Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Services Coordinator
✨Tip Number 1
Familiarise yourself with the latest CCTV and security alarm technologies. Being knowledgeable about these systems will not only boost your confidence but also demonstrate your commitment to the role during any discussions or interviews.
✨Tip Number 2
Network with professionals in the security industry, especially those who have experience in multi-site operations. Engaging with them can provide you with insights and tips that could be beneficial for your application and interview.
✨Tip Number 3
Prepare to discuss your customer service skills, as this role involves liaising with staff and external parties. Think of examples where you've successfully handled difficult situations or provided excellent service.
✨Tip Number 4
Research Coventry Building Society's values and culture. Understanding their commitment to diversity and community will help you align your responses during the interview, showing that you are a good fit for their team.
We think you need these skills to ace Security Services Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with CCTV and security alarm systems. Emphasise any roles where you engaged with diverse groups or worked in multi-site security operations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your observation and communication skills, as well as your ability to provide excellent customer service.
Highlight Relevant Qualifications: If you have any certifications related to security operations or customer service, be sure to mention them. Even if you don’t have an SIA Public Space Surveillance licence, indicate your willingness to obtain it.
Showcase Your Flexibility: Since the role involves shift work, highlight your availability and willingness to work flexible hours. This shows that you understand the demands of the position and are ready to meet them.
How to prepare for a job interview at Coventry Building Society
✨Know Your Security Systems
Make sure you brush up on your knowledge of CCTV and security alarm systems. Be prepared to discuss your previous experience with these technologies, as well as any specific incidents where you effectively monitored or responded to security issues.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with staff and external parties, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in past roles, especially in high-pressure situations.
✨Showcase Your Customer Service Experience
This position requires excellent customer service skills. Think of instances where you've gone above and beyond to assist others, particularly in a security context, and be ready to share those stories during the interview.
✨Understand the Importance of Compliance
Familiarise yourself with relevant regulations and compliance standards in the security sector. Be ready to discuss how you have maintained compliance in previous roles and how you would approach this in the new position.
