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- Tasks: Lead operations for a top-tier Master Trust, ensuring stellar service for clients and members.
- Company: Join an innovative leader in outsourced pensions aiming to revolutionize the industry.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a pioneering team that values quality and member experience in pensions.
- Qualifications: Strong knowledge of Defined Contribution pensions and proven leadership experience required.
- Other info: Master Trust experience is a plus; this role offers strategic and hands-on involvement.
The predicted salary is between 48000 - 72000 £ per year.
This is your opportunity to join an already incredibly strong and industry leading Master Trust proposition who have the objective of becoming the leading player in outsourced Pensions for large companies and an innovator in the field. Role responsibilities Responsible for all operational delivery of the different teams within the Master Trust proposition to ensure first class customer service to clients and scheme members Actively overseeing and managing the different departments including Service Delivery, Projects and Technical & Quality teams Accountable for the provision of all Pension Administration services, process management and delivering process improvements focusing on member experience Leading by example across the wider business areas whilst driving forward service quality and performance Role requirements Strong and in-depth Defined Contribution (DC) Pensions knowledge. Previous Master Trust experience would be an advantage A proven track record of people leadership with a collaborative leadership style Pensions Operations Management experience in administering DC schemes at scale Ability to lead from the front, understand the detail and get involved when needed, whilst also operating strategically and commercially Benefits The opportunity to work for an industry leading and pioneering Master T…
Pensions Operations Manager employer: Alexander Lloyd Careers
Contact Detail:
Alexander Lloyd Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Operations Manager
✨Tip Number 1
Make sure to highlight your experience in Defined Contribution (DC) pensions during networking events or conversations. This will help you connect with industry professionals who can provide insights or referrals.
✨Tip Number 2
Engage with online communities and forums related to pensions and Master Trusts. Sharing your knowledge and asking questions can help you build a network that may lead to job opportunities.
✨Tip Number 3
Consider reaching out to current or former employees of StudySmarter on LinkedIn. They can offer valuable information about the company culture and what it takes to succeed in the Pensions Operations Manager role.
✨Tip Number 4
Stay updated on the latest trends and regulations in the pensions industry. This knowledge will not only prepare you for interviews but also demonstrate your commitment to the field.
We think you need these skills to ace Pensions Operations Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Pensions Operations Manager position. Highlight key responsibilities and requirements that resonate with your experience and skills.
Tailor Your CV: Customize your CV to reflect your strong Defined Contribution (DC) Pensions knowledge and any relevant Master Trust experience. Emphasize your leadership skills and operational management experience in administering DC schemes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the pensions industry and your collaborative leadership style. Mention specific examples of how you've improved service quality and performance in previous roles.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to lead teams and enhance customer service. Use metrics to illustrate your impact on process improvements and member experience.
How to prepare for a job interview at Alexander Lloyd Careers
✨Showcase Your Pensions Knowledge
Make sure to highlight your strong and in-depth knowledge of Defined Contribution (DC) pensions during the interview. Be prepared to discuss specific examples from your previous experience that demonstrate your expertise in this area.
✨Demonstrate Leadership Skills
Since the role requires a proven track record of people leadership, come ready to share examples of how you've successfully led teams in the past. Emphasize your collaborative leadership style and how it has positively impacted team performance.
✨Discuss Operational Excellence
Be prepared to talk about your experience in managing operations within a Master Trust environment. Discuss any process improvements you've implemented that enhanced member experience and service delivery.
✨Balance Strategic and Tactical Thinking
The role requires both strategic oversight and hands-on involvement. Prepare to discuss how you balance these two aspects in your work, providing examples of when you've successfully operated at both levels.
