Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate network services, manage orders, and communicate with customers and suppliers.
- Company: Daisy is the UK's top independent provider of telecoms and cloud services, keeping businesses connected.
- Benefits: Enjoy 25 days holiday, professional development, eye care vouchers, and discounts at over 1,200 retailers.
- Why this job: Join a dynamic team in a growing company recognised as the UK's no.1 Telecoms provider.
- Qualifications: Strong communication skills, customer service experience, and proficiency in Word & Excel required.
- Other info: Entry-level position with opportunities for personal growth and a supportive work culture.
The predicted salary is between 19800 - 26700 £ per year.
Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.
Location: Prudhoe - Office Based
Salary: £23,809.50 per annum
Working Hours: Monday to Friday 9:00 - 17:30 (37.5 hours)
Key Responsibilities:
- Arranging network-related services.
- Porting numbers.
- Organising kit delivery.
- Requesting engineering resource and provision and sign off by the customer.
- Updating internal platforms, systems and third party portals.
- Communicating with internal departments, suppliers and Daisy customers.
Qualifications:
- Excellent communications skills; verbal and written.
- Enthusiastic and willingness to learn and adaptable to change.
- Experience of dealing with customers, internal colleagues and suppliers in relation to progressing and coordinating key components of an order.
- Previous telecoms and order management experience desirable.
- Ability to work under pressure and multi-task.
- Be prepared to own an issue and see through to resolution by liaising with internal departments to provide a timely and satisfactory resolution for the customer; being the customer advocate.
- Excellent service skills with a key focus on internal and external customer relationships.
- Strong team player but able to work independently.
- Experience of working on in-house systems and sound working knowledge of Word & Excel.
Additional Information:
What are the benefits of working at Daisy? Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023. Here are some of the benefits that we offer…
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you’re getting married
Systems Provisioning Coordinator employer: Daisy
Contact Detail:
Daisy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Provisioning Coordinator
✨Tip Number 1
Familiarise yourself with the telecommunications industry, especially the services offered by Daisy. Understanding their products and how they operate will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Highlight your communication skills during any interactions. Since the role requires liaising with various stakeholders, demonstrating your ability to communicate effectively will set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving abilities. Be prepared to discuss examples where you've successfully resolved issues in a fast-paced environment, as this is crucial for the Systems Provisioning Coordinator role.
✨Tip Number 4
Network with current or former employees of Daisy on platforms like LinkedIn. Gaining insights from them can provide you with valuable information about the company culture and expectations, which can be beneficial during interviews.
We think you need these skills to ace Systems Provisioning Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telecommunications and order management. Emphasise your communication skills and ability to work under pressure, as these are key for the Systems Provisioning Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully coordinated projects or resolved customer issues in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency with internal systems, Word, and Excel. Mention any previous experience dealing with customers and suppliers, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Daisy
✨Showcase Your Communication Skills
As the role requires excellent verbal and written communication, be prepared to demonstrate these skills during the interview. Practice articulating your thoughts clearly and concisely, and consider sharing examples of how you've effectively communicated with customers or colleagues in the past.
✨Highlight Your Customer Service Experience
Since the position involves liaising with customers and internal departments, it's crucial to highlight any relevant customer service experience. Share specific instances where you resolved issues or improved customer satisfaction, showcasing your ability to advocate for the customer.
✨Demonstrate Adaptability and Willingness to Learn
Daisy values enthusiasm and adaptability, so be ready to discuss how you've embraced change in previous roles. Provide examples of how you've quickly learned new systems or processes, and express your eagerness to grow within the company.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of telecoms and order management. Be prepared to answer questions about relevant software, such as Word and Excel, and how you've used these tools in past positions to manage tasks efficiently.
