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For Companies At a Glance
- Tasks: Lead daily operations at the Opportunity Centre, managing volunteers and stock processing.
- Company: Newlife is a charity dedicated to improving the lives of disabled children across the UK.
- Benefits: Enjoy a supportive environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Join a passionate team and help empower volunteers while supporting disabled children and their families.
- Qualifications: Experience in a supervisory role and a passion for volunteering are essential.
- Other info: This role requires an Enhanced DBS Check and offers a chance to grow within the charity sector.
The predicted salary is between 30000 - 42000 £ per year.
Location: Cannock
Purpose of the Role
At Newlife, we believe every disabled child deserves a better future. For over 30 years, we’ve provided specialist equipment and support to families across the UK, becoming the largest charitable provider of specialist equipment for disabled children in the country. Volunteers play a vital role in this mission, contributing their time, skills, and passion to help us change lives. As the Opportunity Centre Supervisor, you will lead the day-to-day operations of the Opportunity Centre in Cannock. This inclusive environment brings together volunteers of all backgrounds and abilities to support Newlife’s work by processing donated stock for sale in our retail stores. In this hands-on and rewarding role, you will manage staff and volunteers, support recruitment and onboarding, and ensure the smooth, safe, and effective operation of the Centre.
Key Responsibilities
- Oversee the daily management of the Opportunity Centre and ensure smooth operations
- Supervise volunteers and Volunteer Support Assistants, providing appropriate guidance and assigning stock-related tasks based on skills and ability
- Monitor and ensure timely and accurate stock processing in line with set standards
- Maintain accurate and up-to-date records on the volunteer database (training, hours, contact information)
- Ensure the availability of equipment and resources for stock processing
- Support recruitment, induction, and training of new volunteers
- Ensure compliance with all health and safety procedures and policies within the Centre
- Organise and participate in volunteer engagement events and activities
- Manage corporate volunteering days, including welcoming and inducting attendees
- Participate in external volunteer recruitment and promotional events
- Handle lifting and movement of stock as needed (e.g. cartons, roll cages)
Person Specification
Knowledge & Experience
- Proven experience in a supervisory or team leader role
- Experience working with or supporting volunteers, ideally across a diverse range of abilities
- Understanding of the value and impact of volunteering in the charity sector
Skills
- Confident and collaborative leader who can motivate and support others
- Strong interpersonal and communication skills
- Ability to problem-solve and prioritise effectively in a fast-paced environment
- Excellent organisational skills and attention to detail
- Proficient in IT systems, particularly Microsoft Office
- Knowledge of volunteering legislation and best practices (desirable)
Attributes
- Passionate about volunteering and inclusion
- Compassionate and approachable, with a people-first mindset
- Respectful, supportive, and a team player
- Professional, discreet, and able to maintain confidentiality
Other Requirements
- Adhere to Newlife’s internal policies, including Health & Safety and Equality & Diversity
- Willingness to train, learn, and grow within the role
- This position requires an Enhanced DBS Check
At Newlife, you’ll be part of a charity making a real difference. You’ll work in a supportive and inclusive environment, helping to empower volunteers while contributing directly to improving the lives of disabled children and their families.
Opportunity Centre Supervisor employer: Newlife The Charity for Disabled Children
Contact Detail:
Newlife The Charity for Disabled Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Opportunity Centre Supervisor
✨Tip Number 1
Familiarise yourself with Newlife's mission and values. Understanding their commitment to supporting disabled children will help you align your passion for volunteering with their goals, making you a more compelling candidate.
✨Tip Number 2
Highlight any previous experience you have in managing teams or working with volunteers. Be ready to share specific examples of how you've motivated others and ensured smooth operations in past roles.
✨Tip Number 3
Prepare to discuss your knowledge of health and safety procedures, as well as your approach to creating an inclusive environment. This will demonstrate your readiness to handle the responsibilities of the Opportunity Centre Supervisor role.
✨Tip Number 4
Network with current or former employees of Newlife if possible. Gaining insights from their experiences can provide you with valuable information to mention during your discussions and show your genuine interest in the organisation.
We think you need these skills to ace Opportunity Centre Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Opportunity Centre Supervisor position. Tailor your application to highlight relevant experience in supervisory roles and working with volunteers.
Craft a Compelling CV: Your CV should clearly outline your supervisory experience, skills in managing teams, and any relevant volunteer work. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Strong Cover Letter: In your cover letter, express your passion for volunteering and inclusion. Mention specific examples of how you've successfully managed teams or supported volunteers in the past, and explain why you want to work with Newlife.
Highlight Relevant Skills: Make sure to emphasise your interpersonal and communication skills, as well as your ability to problem-solve and prioritise tasks. These are crucial for the fast-paced environment of the Opportunity Centre.
How to prepare for a job interview at Newlife The Charity for Disabled Children
✨Show Your Passion for Volunteering
Make sure to express your genuine passion for volunteering and inclusion during the interview. Share personal experiences or stories that highlight your commitment to helping others, especially in a charity context.
✨Demonstrate Leadership Skills
As a potential supervisor, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully managed teams or volunteers in the past, focusing on how you motivated and supported them.
✨Understand the Charity's Mission
Familiarise yourself with Newlife's mission and values before the interview. Be ready to discuss how your skills and experiences align with their goals, particularly in supporting disabled children and their families.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and organisational skills. Think about situations where you've had to prioritise tasks or handle conflicts, and be prepared to explain your thought process and outcomes.
