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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage foreign exchange operations daily.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, holiday discounts, and a positive work environment.
- Why this job: Be part of an award-winning team that values innovation and personal growth.
- Qualifications: Passion for travel, strong customer service skills, and cash handling experience required.
- Other info: Work-life balance and extensive training programmes available.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-time Competitive Salary & Unlimited Bonus Potential
At Hays Travel, we put people at the heart of everything we do, including our customers and colleagues. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development. We are passionate about living and breathing our SMILE values: Supportive Motivational Loyal.
What makes for a successful Foreign Exchange Consultant?
- You thrive on delivering exceptional customer service and building lasting relationships.
- You are passionate about the travel industry.
- You have a customer-focused approach to work towards and achieve individual sales targets.
- You are organized in your tasks and your time.
- You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
- You will ensure the effective daily operation of the bureau with the goal of profitability.
- You’re driven to achieve foreign exchange targets, including set KPI’s.
- Your upselling skills will ensure a customer benefits from our foreign exchange services.
- Increase the exposure of the bureau and develop new business leads by using social media to promote offers and generate customer engagement.
- You will be responsible for stock levels of foreign currency.
- You are responsible for the security of the bureau - minimizing risk, mitigating errors, and accurately reconciling cash.
- As a Foreign Exchange Consultant, your role includes supporting administrative duties and participating in branch operations.
- You will work with our award-winning Learning & Development team throughout your journey.
Why should you really work for Hays Travel?
- We emphasize work-life balance and offer a range of training programmes for personal and professional growth.
- Strong recognition and promotion opportunities.
- Discounts on holidays.
- Uncapped earning potential.
- Loyalty awards for milestones.
- Recommend a friend scheme.
- Smile Rewards – a Mastercard with cash incentives.
- A positive, uplifting work environment.
Hays Travel is committed to safeguarding and promoting welfare, conducting DBS checks for relevant roles. You are responsible for ensuring all personal and business data is kept secure and reporting breaches immediately.
Foreign Exchange Consultant - Huyton employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Huyton
✨Tip Number 1
Familiarise yourself with the latest trends in foreign exchange and travel. Being knowledgeable about current rates, popular destinations, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the travel industry, especially those who work in foreign exchange. Attend local events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to thrive in a customer-focused role like the one at Hays Travel.
✨Tip Number 4
Utilise social media to your advantage. Engage with Hays Travel's posts and share relevant content to show your enthusiasm for the company and the role. This can help you make a memorable impression before even stepping into an interview.
We think you need these skills to ace Foreign Exchange Consultant - Huyton
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Foreign Exchange Consultant. Familiarise yourself with the key skills required, such as customer service, cash handling, and sales targets.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and the travel industry. Emphasise any achievements related to sales targets or customer satisfaction to align with Hays Travel's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully built relationships with customers and achieved sales goals in previous roles.
Highlight Your Skills: In your application, clearly outline your organisational skills and ability to handle cash responsibly. Provide examples of how you've managed tasks efficiently and contributed to a positive work environment.
How to prepare for a job interview at Hays Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this will resonate with the company's values and culture.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight situations where you built lasting relationships with clients, as this is crucial for a Foreign Exchange Consultant.
✨Be Ready to Discuss Sales Targets
Since achieving sales targets is a key part of the role, come prepared to discuss how you've met or exceeded sales goals in the past. Use specific metrics or achievements to illustrate your success.
✨Familiarise Yourself with Currency Trends
Research current foreign exchange trends and be ready to discuss them. Showing that you are knowledgeable about currency fluctuations and their impact on travel can set you apart from other candidates.
