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- Tasks: Support the Student Office team with coursework, placements, and student queries.
- Company: Join a world-leading institution dedicated to education and student success.
- Benefits: Enjoy flexible working, a generous pension, and a range of workplace perks.
- Why this job: Be part of a diverse and inclusive environment while advancing your career.
- Qualifications: A-Level education, administrative experience in education, and proficiency in Microsoft Office required.
- Other info: Opportunity to collaborate closely with academic staff and enhance student experiences.
The predicted salary is between 30000 - 48000 £ per year.
This is an exciting opportunity for an experienced administrator to develop their career in a busy teaching environment. This post is suitable for enthusiastic and meticulously organised applicants with relevant administrative experience within an education setting. The role involves providing high-level support to the Student Office team in the Department of Materials.
Based in the Student Office, the Student Office Administrator will support the efficient administration of all taught programmes in the Department of Materials. Responsibilities include managing coursework, organising work placements, year in industry/exchange programmes, and supporting UROP, Erasmus, and occasional students. The role requires close collaboration with the Director of Undergraduate Studies, Senior Tutors, Admissions Tutors, and the MSc Course Director.
- Coursework Management: Work proactively with the Senior Tutor and Course Directors to support coursework submission and marking, including setting up and monitoring assignments on Blackboard Learn and reporting issues. Input all coursework marks into the department database, download student submissions via Blackboard Learn/Turnitin, and monitor academic staff marking, following up on late submissions as needed.
- Student Support and Exams: Provide committee servicing for Student Staff Committee Meetings, including preparing agendas, taking minutes, and following up on actions. Act as a first point of contact for staff, students, and visitors, resolving queries and providing advice on policies and processes. Manage the student laptop scheme, including maintaining the ‘laptop pool’ and updating exam laptops.
- Work Placements and Programmes: Manage student information related to work placements and year in industry, including organising presentation days and liaising with external contacts. Set up and maintain the Blackboard folder for work placements, liaising with partner institutions to establish processes.
- UROP, Erasmus, and Student Support: Process applications for UROP, Erasmus, and occasional students, maintaining up-to-date records and liaising with students and institutions.
Candidate Requirements:
- Educated to ‘A’ Level standard (or equivalent).
- In-depth knowledge of Higher Education procedures and policies.
- Proven track record of delivering excellent customer service.
- Administrative experience, ideally in education.
- Experience working with student record databases.
- Experience taking committee minutes.
- Proficiency in Microsoft Office Suite.
The successful candidate will have the opportunity to advance their career at a world-leading institution, enjoying a sector-leading salary, generous pension, flexible working, and a range of workplace benefits. The institution promotes a diverse, inclusive, and supportive work environment.
Student office Administrator employer: Imperial College London
Contact Detail:
Imperial College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student office Administrator
✨Tip Number 1
Familiarise yourself with the specific administrative processes and policies within higher education. Understanding how coursework management and student support systems work will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. Be ready to share these during any informal chats or interviews.
✨Tip Number 4
Show your enthusiasm for the role by researching the Department of Materials and its programmes. Being able to discuss specific initiatives or projects during your interactions will highlight your genuine interest in the position.
We think you need these skills to ace Student office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in an educational setting. Emphasise your organisational skills and any specific achievements that relate to coursework management or student support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the institution. Mention your understanding of Higher Education procedures and how your experience aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Office Suite and any experience you have with student record databases. This will demonstrate your capability to handle the technical aspects of the role.
Showcase Customer Service Experience: Since delivering excellent customer service is crucial for this role, provide examples of how you've successfully resolved queries or supported students in previous positions. This will help illustrate your suitability for the position.
How to prepare for a job interview at Imperial College London
✨Show Your Organisational Skills
As a Student Office Administrator, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past, especially in an educational setting. This will demonstrate your ability to handle the busy environment effectively.
✨Familiarise Yourself with Relevant Policies
Make sure you understand the Higher Education procedures and policies relevant to the role. Being able to discuss these during the interview will show that you're proactive and knowledgeable about the sector.
✨Highlight Your Customer Service Experience
The role requires excellent customer service skills. Be ready to share specific instances where you've successfully resolved queries or provided support to students or staff, showcasing your communication skills and approachability.
✨Prepare for Technical Questions
Since the position involves using databases and software like Blackboard Learn, brush up on your technical skills. Be prepared to discuss your experience with student record databases and any relevant software, as this will be crucial for the role.
