PKI Consultant (for Cloud Services Team)

Join us at Entrust. At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us. Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

We are looking for an experienced PKI Consultant to join our Cloud Services Team to deploy and maintain customer facing PKI software services. Handling 3rd line escalations for EMEA Managed Services.

Position Overview: Entrust Managed Services UK is a dynamic and agile group of technically minded colleagues – we are dedicated to customer success and have a passion for building and evolving distributed software services and platforms. Our market segment has seen significant growth and our service standards must follow suit. If you are keen to apply your existing software skills, and learn from leading experts in PKI, apply today!

The successful candidate will be furnished with tools and bespoke training on Entrust software. We will introduce you to our service platforms and enable you to become responsible for adding new services and maintaining existing ones. Our services issue digital certificates that power the UK banking industry, ensuring the integrity of high value transactions and supporting our customers’ IT interactions worldwide. We ensure that attention to detail is applied to issue and renew certificates correctly and on time. Your team will rely upon your documentation and enhancements to improve our processes and ensure resiliency.

In this role, you’ll build up your customer-facing skillset as a consultant in support of the UK Cloud Services Team. We provide learning opportunities in modern technologies such as containerisation and new cryptographic standards. You will earn autonomy to contribute to designs and improvements, to produce automation and work with our partner teams in Canada and the US. You will have opportunities to take the lead in problem triage and resolution.

About the Candidate: PKI experience not required, but advantageous. Candidates must have professional experience with Linux OS (or equivalent) and be comfortable working at the command line within secure environments. Customer facing skills are desirable. As a Consultant, you will be starting in a Senior position and some mentoring of colleagues is expected. Hybrid working is available following probationary period. Applicants must have their own transport and be able to attend the Newbury office on a regular basis. Applicants must be permanent UK resident, be able to achieve UKSV SC clearance and have the right to work in the UK.

Responsibilities:

• Configure Entrust PKI software packages within Entrust Managed Services’ methodologies.
• Develop new and enhance existing customer services and documentation.
• Apply a Consultant mindset to problem solving and work with our customers to find solutions.
• Participate in customer facing Key Signing and renewal ceremonies.
• Contribute to monitoring and automation improvements.
• Support our Project Management team to ensure timely delivery.
• Learn about new Entrust products and evaluate in lab environment.
• Evaluate available product upgrades to determine customer suitability.
• Self-management within a dynamic environment.
• Become a trusted expert in PKI and digital certificates.
• Working according to secure practices.
• Develop personal skills with Linux OS.
• Take technical responsibility for key accounts with UK Managed PKI.
• Perform issue triage and share knowledge gained with colleagues.
• Occasional out-of-hours support and acceptance of on-call rota responsibility.
• Occasional travel to Entrust datacenter or customer site within the UK (typically under 6 times/annum).

Basic Qualifications and Experience:

• (Required) Bachelor’s degree in computer science or information systems, or equivalent professional experience and education.
• (Required) 3 years professional experience/demonstrable proficiency with Linux OS (or equivalent).
• (Required) Professional experience with application integration Business software service monitoring and management experience.
• (Required) Must have unrestricted work authorisation for UK.
• (Required) Ability to obtain a Government Security Clearance.
• Knowledge of PKI, SSL or Identity technologies.
• Working knowledge of HSM devices.
• Experience with scripting, e.g. Bash.
• Experience creating regular expressions.
• Good communication skills and the ability to operate independently as well as within a team.
• Experience in working in secure environments.
• General understanding of networking principles, including TCP/IP, routing, firewalls, etc.
• Experience with SIEM solutions (Splunk).
• Basic programming experience (Java, C#).
• Experience with automation tools, such as Ansible or Terraform.

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

Ready to Make an Impact? If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together. Apply today!

Entrust is an EEO/AA/Disabled/Veterans Employer. Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.