Director Business Development & Client Management Lab Services- *Level

This position is responsible for selling the full scope of CTI Central Laboratory Services, including but not limited to Safety Testing, Bioanalytical Services, Biorepository capabilities, Drug Modeling, Kitting, and Centralized Management. As part of this role, you will be responsible for identifying, contacting and cultivating new clients and serving as a client manager for existing clients. In addition to the duties and responsibilities outlined in the job posting, a successful candidate will be able to demonstrate a record of progressive achievement in current and previous roles within the company, be a strategic thinker, possess resourceful networking skills, and have an unrelenting desire to deliver solutions that meet our clients’ challenges.

What You'll Do:

• Secure and maintain relationships with qualified targets and decision makers within biotech and pharma, uncovering potential sales opportunities and developing effective sales strategies.
• Work with targeted business development accounts to secure future business - explain offerings and align CTI offerings to meet customer’s needs.
• Work in collaboration with CTI’s proposal team to deliver budgets and proposals, including providing key direction on proposal text and budget scope.
• Develop and maintain excellent working relationships with key members of CTI’s laboratory operational management and proposal/contracting teams.
• Develop and implement specific disease strategies to drive awareness, lead generation and opportunity identification.
• Attend therapeutically focused conferences as a representative of CTI and meet with prospective clients also in attendance.
• Participate and collaborate in bid defense meetings, including leading the preparations, strategies, and follow-up efforts.
• Lead and participate in capabilities discussions, including leading the presentation, strategies, and follow-up efforts.
• Communicate with existing accounts and internal CTI representatives to ensure the needs of accounts are being met.
• Present sales opportunities to management and work with internal departments/team members to close complex sales.
• Monitor and update the status of leads to ensure the pipeline is maintained.
• Communicate all account activity to sales leaders/CTI executives and maintain updates in CTI’s CRM system.
• Manage sales departmental metrics to meet and exceed quarterly and yearly sales targets.
• Work with CTI’s central laboratory partners to sell complex testing that may not be offered in-house.

What You'll Bring:

• Bachelor’s degree in business administration, marketing, or physical/life science.
• 5+ years’ clinical trial experience in a central laboratory or specialty laboratory focused on pharmaceutical research & development.
• Previous sales experience preferred; however customer-facing central laboratory experience will be considered.

About CTI:

• Advance Your Career – We invest in your professional growth. Our structured mentoring program, leadership development courses, and dedicated training department provide the support you need to excel. We also encourage ongoing education to help you achieve your professional goals.
• Join an Award-Winning Team – Join a global team spanning 60 countries, recognized for its award-winning culture that prioritises people. We support your work-life balance with hybrid work opportunities. Through our CTI Cares program, you’ll have opportunities to give back to your community and the world.
• Make a Lasting Impact – At CTI, your work directly contributes to advancing medicine. You’ll play a vital role in developing life-changing treatments for patients with chronic and critical illnesses. Together, we move medicine forward, making a difference for those who need it most.

Important Note: In light of recent increase in hiring scams, if you’re selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page. We will never communicate with you via Microsoft Teams or text message. We will never ask for your bank account information at any point during the recruitment process.