UK Technical Sales Specialist

CHAUVET Lighting is a leading name in the entertainment lighting industry, and we’re looking for a Technical Sales Specialist to join our team representing our control brand ChamSys. If you have technical expertise in lighting control systems and a friendly, customer-focused attitude, we want to hear from you. This is an excellent opportunity to work with a dynamic team and engage with customers, promoting the technical virtues, software USPs and system advantages of our ChamSys products.

As a UK Technical Sales Specialist, you will be a key point of contact for customers, helping them understand and maximize the capabilities of ChamSys products. While prior sales experience is not required, your ability to build strong relationships, communicate clearly, and where required offer in depth, personable technical support will be crucial in driving customer satisfaction and product adoption.

Primary Responsibilities and Job Requirements:

• Customer Engagement: Act as a friendly, approachable point of contact for customers and Business Development Managers, conveying technical capabilities and product information. Help customers & colleagues understand how to get the most out of ChamSys products, particularly MagicQ and QuickQ software, and assist with troubleshooting and product recommendations.
• Technical Expertise: Provide in-depth guidance on the use of ChamSys lighting control products, including their setup, programming, and operation, to ensure customers can use the systems to their full potential.
• Event Participation: Travel across the UK (and occasionally the EU) to support events such as tradeshows, roadshows, dealer events, and other promotional activities. Engage with customers at these events to showcase ChamSys products and answer technical questions.
• Product Demonstrations: Deliver product demonstrations independently or alongside our Business Development Managers at events and customer sites, showcasing ChamSys products’ capabilities and features.
• Customer Feedback: Collect feedback from customers and market participants to understand their needs, monitor competitor products, and relay insights to the team to help shape product development and customer-facing initiatives.
• Product Promotion: Collaborate with the Sales and Marketing teams to help promote ChamSys products through effective demonstrations, technical discussions, and customer interaction.

Essential Skills and Experience:

• Entertainment Lighting Expertise: Experience in the entertainment lighting sector, with an understanding of lighting control systems used in live events, touring, theatre, broadcast, house of worship, and corporate settings.
• Technical Proficiency: Hands-on experience with lighting control consoles, ideally ChamSys MagicQ and QuickQ, and a solid understanding of entertainment lighting systems.
• Fast Learner: While a comprehensive knowledge of ChamSys systems is not required of an applicant we will be looking for someone who is technically adept enough to learn them quickly and confident enough to hit the ground running.
• Friendly & Customer-Focused: A positive, approachable attitude with a passion for helping customers and colleagues. You should be comfortable talking to customers, answering questions, and providing clear, technical advice.
• Communication Skills: Strong verbal and written communication skills, with the ability to explain complex technical concepts in a simple and understandable way. Comfortable delivering presentations and product demos.
• Problem-Solving & Support: Ability to troubleshoot and resolve technical issues in a clear and concise manner, ensuring customers are satisfied with their solutions.
• Organisational Skills: Ability to manage your time effectively, work independently, and collaborate with cross-functional teams.
• Driving License: A valid UK driving license is required due to the need for frequent travel.

Desirable Skills and Experience:

• ChamSys Product Knowledge: A familiarity with ChamSys products, particularly MagicQ and QuickQ software, and experience with their application in real-world lighting scenarios.
• Event Participation: Previous experience attending or participating in industry events, tradeshows, or roadshows is a plus, but not essential.

What’s in it for you?

• A competitive salary with performance-based incentives.
• Opportunities for professional growth within a leading global brand in entertainment lighting.
• A collaborative and supportive work environment with a team passionate about delivering the best customer experiences.

If you’re excited about the opportunity to combine your technical expertise with a friendly, customer-focused approach in the entertainment lighting industry, we want to hear from you!