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- Tasks: Lead a team and manage key corporate client relationships while delivering tailored insurance solutions.
- Company: Join Aon, a leading risk advisor and insurance broker with a commitment to innovation and inclusivity.
- Benefits: Enjoy hybrid work options, global wellbeing days, and a supportive learning culture.
- Why this job: Build your career in a dynamic environment with experienced leaders who prioritise your success.
- Qualifications: Preferred qualifications include FCII/ACII or equivalent and experience in commercial insurance.
- Other info: Aon values diversity and provides equal opportunities for all applicants.
The predicted salary is between 43200 - 72000 £ per year.
This is a hybrid role with the flexibility to work both virtually and from our Leeds office.
About the role
We are looking for a strategic Client Director to lead a portfolio of key accounts, identifying risk needs and delivering tailored, profitable solutions using Aon’s full capabilities. You will handle senior client relationships across the business and guide a team of Client Managers to meet revenue targets through effective coaching and performance leadership.
What the day will look like:
- Identify each client’s service requirements and lead the client service team to ensure service meets agreed standards.
- Handle client expectations: keeping them informed of progress and communicating with them as appropriate and taking appropriate and timely action to identify and correct problems.
- Ensure delivery to the highest standard using best practice processes and conducting regular reviews with clients through Client Promise, issuing meeting minutes promptly after meetings.
- Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools.
- Act as senior relationship manager for designated clients, coordinating client relationship management across the whole of Aon.
- Build senior level relationships within their clients.
- Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
- Lead a team through coaching, development and performance management, ensuring completed objectives with supporting personal development plans in place.
- Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
- Attract, develop and retain talented individuals in line with business plans.
- Instil a culture of teamwork, effective communications and professionalism.
- Compliance with regulatory requirements and business procedures.
- Responsible for working in accordance with the Aon UK Limited Risk Management.
- Promote all compliance related requirements throughout the region and identify opportunities for process improvement.
- Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovative solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success:
- FCII/ACII or equivalent preferred
- Experience within a commercial insurance broker
- Consistent track record in developing relationships and working with senior individuals within the organisation
- Working knowledge of Risk Management concepts
- Commercial understanding of business - market forces
- Understanding the insurance market dynamics
- Technical knowledge of major insurance classes
- Good negotiating, listening and communication skills
- Sales skills
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.
If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
Client Management Director - Corporate Insurance employer: Aon Corporation
Contact Detail:
Aon Corporation Recruiting Team
ReasonableAccommodations@Aon.com
StudySmarter Expert Advice 🤫
We think this is how you could land Client Management Director - Corporate Insurance
✨Tip Number 1
Familiarise yourself with the latest trends in corporate insurance and risk management. This knowledge will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in client management roles. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing client relationships. Be ready to share specific examples of how you've successfully navigated challenges and delivered results in previous roles.
✨Tip Number 4
Research Aon's values and culture thoroughly. Understanding their commitment to inclusivity and innovation will help you align your responses during interviews and demonstrate that you're a good fit for their team.
We think you need these skills to ace Client Management Director - Corporate Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client management and corporate insurance. Use specific examples that demonstrate your ability to handle senior client relationships and lead teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your strategic thinking skills and provide examples of how you've successfully managed client expectations and driven service excellence in previous roles.
Showcase Your Skills: Clearly outline your qualifications, such as FCII/ACII or equivalent, and any relevant experience in commercial insurance. Emphasise your negotiation, communication, and sales skills, as these are crucial for the position.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a Client Management Director.
How to prepare for a job interview at Aon Corporation
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Client Management Director role and its responsibilities. Familiarise yourself with Aon's services and how they cater to corporate clients, as this will help you articulate how your skills align with their needs.
✨Showcase Your Leadership Skills
As this position involves leading a team, be prepared to discuss your leadership style and provide examples of how you've successfully coached and developed team members in the past. Highlight any specific achievements that demonstrate your ability to drive performance and meet targets.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and client management skills. Prepare scenarios where you've had to manage client expectations or resolve issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Industry Knowledge
Stay updated on current trends and challenges within the corporate insurance sector. Be ready to discuss how these factors impact client relationships and service delivery. This will show your potential employer that you're not only knowledgeable but also proactive about industry developments.
