Project Co-ordinator Maternity Cover

We are “the secure choice” for our customers, providing round-the-clock reassurance that their IT is safe, resilient, and in good health. Delivering high-quality, smoothly run projects is a key priority for us. We aim to drive internal efficiencies, improve client communications, and ensure every client feels positive about our project delivery.

As a project coordinator, you will take ownership of an agreed scope of work from the sales team and oversee the delivery phase of the project. You will act as the primary contact for the client, ensuring all commitments are met and that the client is well-informed about any changes. You will collaborate with your colleagues at ramsac to ensure clear communication both internally and externally throughout the project.

Key responsibilities:

• Managing a varied portfolio of client projects for SME organisations, often handling multiple projects simultaneously.
• Allocating resources effectively to ensure projects are completed on time and within budget.
• Owning the entire project process from initial sale to final delivery, ensuring resources are aligned, communication is clear, deliverables are met, and documentation is accurate.
• Leading internal and external meetings throughout the project lifecycle to keep projects on track.
• Managing delays, issues, or scope changes, ensuring all parties understand next steps and costs, and communicating these to internal teams.
• Providing regular updates on project status to internal teams and key stakeholders.
• Gathering client feedback post-project and suggesting improvements for future projects.
• Providing holiday cover for the team and onboarding new clients.
• Promoting the ramsac ethos of high standards through well-managed projects.

About You:

We aspire to be the most ‘can-do’, well-polished, and caring IT provider in the South East. We seek to work only with the best. Our staff are proud to say ‘I am ramsac’, reflecting our core values of going the extra mile and providing attentive, high-quality service. Are you ramsac enough to join this exceptional team?

What’s really important to us:

• Experience managing IT projects, preferably within the SME sector.
• Leading calls internally and externally, such as kick-offs, progress updates, and closure meetings.
• Experience implementing or modifying internal project processes.
• Being self-motivated and highly organized.
• The ability to motivate and inspire colleagues.
• Initiating and implementing innovative ideas.
• A desire for continuous improvement.
• Strong communication skills.
• Attention to detail.
• Flexibility in using processes appropriately without compromising client relationships.
• Seeing the bigger picture and working as part of a team to drive growth and strategy.
• A willingness to develop your skills continually.
• Remaining calm under pressure and making clients feel valued.

The icing on the cake:

• Experience working in a multi-client environment.
• Background in a technical role.
• Project management qualifications or formal training.