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- Tasks: Lead and mentor a dynamic team handling various liability claims.
- Company: Crawford TPA is a leading Third Party Administration firm in the insurance sector.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Join a rapidly expanding team and make a real impact in the insurance industry.
- Qualifications: Experience in team leadership within claims or insurance is essential.
- Other info: This role requires an EU work permit and is based in Milton Keynes.
The predicted salary is between 36000 - 60000 £ per year.
Crawford TPA is our highly successful Third Party Administration offering, handling claims for corporate companies and Insurers. We’re looking for our next team leader to support and manage our rapidly expanding team of claims handlers.
General Background, Experience & Professional Qualifications
- A candidate that enjoys mentoring and developing a team to ensure high performance and success.
- Experience as a team leader in a Claims background or within the insurance industry.
- Proven ability to mentor and develop teams to high performance standards.
- Knowledge of insurance principles and claims processes.
- Exceptional customer service ethics, ensuring clients and policyholders receive first-class service.
- Ability to handle challenges calmly and methodically.
- Strong organizational skills with attention to detail.
- Flexibility to adapt to changing priorities.
Key Responsibilities
Your team will handle a variety of liability claims, including Public, Employers, and Product Liability claims. You will support and guide your team to provide swift settlements within service level agreements, ensure thorough investigation and proper documentation of each claim, and communicate policy cover information professionally and courteously to policyholders.
UK- Crawford TPA - Liability Team Manager employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK- Crawford TPA - Liability Team Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry, particularly around liability claims. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who have experience in claims management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your mentoring skills and any measurable outcomes from your leadership, as this will resonate well with the hiring managers.
✨Tip Number 4
Research Crawford TPA's values and mission statement. Tailor your conversations during interviews to reflect how your personal values align with theirs, showcasing that you're not just a fit for the role, but also for the company culture.
We think you need these skills to ace UK- Crawford TPA - Liability Team Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Liability Team Manager at Crawford TPA. Familiarise yourself with the key skills and experiences they are looking for, such as team leadership in claims handling and knowledge of insurance principles.
Tailor Your CV: Customise your CV to highlight relevant experience in team leadership and claims management. Use specific examples that demonstrate your ability to mentor teams and achieve high performance standards in the insurance industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of Crawford TPA's mission. Mention how your background aligns with their needs, particularly your experience in handling liability claims and providing exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Crawford & Company
✨Showcase Your Leadership Skills
As a candidate for the Team Manager position, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully mentored and developed teams in the past, highlighting specific achievements and improvements in performance.
✨Understand the Claims Process
Familiarise yourself with the various types of liability claims, such as Public, Employers, and Product Liability. Being able to discuss these processes confidently will show your expertise and readiness for the role.
✨Emphasise Customer Service Excellence
Crawford TPA values exceptional customer service. Be ready to share instances where you went above and beyond for clients or policyholders, demonstrating your commitment to providing first-class service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you had to adapt to changing priorities or resolve conflicts within your team, and be prepared to discuss your approach.
