Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with domestic abuse victims via video calls, providing support and recording offences.
- Company: Join a dedicated team focused on safeguarding vulnerable individuals in challenging situations.
- Benefits: Enjoy flexible working hours, including part-time options, and a permanent position.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in sensitive situations, strong communication skills, and ability to work independently are essential.
- Other info: Rotational shifts between 08:00-22:00, with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The Domestic Abuse Video Response Team sends victims of domestic abuse a video link to immediately connect them to a uniformed officer or support investigator to deal with their matter in place of waiting for an officer’s physical attendance. The successful applicant will engage with victims over video calls, recording offences and updating crime reports, provide safeguarding advice and support to victims to ensure both their initial and ongoing safety, complete any required referrals and participate in internal/external multi-agency meetings to lawfully share information to protect vulnerable victims and achieve best outcomes.
Applicants will need:
- Experience of dealing with people in extremely difficult and sensitive circumstances in a compassionate manner.
- The ability to relate to people at all levels and work with victims and internal and external partners in complex and demanding situations.
- A proven ability to record high standard Athena investigations, with a focus on the requirements for domestic abuse investigations in terms of up to date legislation and current Force policies.
- The ability to work on own initiative with minimal supervision, making considered decisions, particularly around risk assessments.
- The ability to take statements and an awareness of the judicial process e.g. court appearance, bail conditions etc.
- A background in any related discipline i.e. victims of child protection, domestic abuse, sexual abuse, or with vulnerable adults in a multi-agency environment; applicants who are ABE trained would be beneficial.
It is essential that applicants meet the following criteria:
- Experience of dealing with members of the public/vulnerable people whilst exercising a high degree of professionalism.
- Demonstrate effective verbal and written communication skills at all levels in a clear and concise manner.
- Proven ability and experience of writing accurate reports.
- Proven ability to prioritise and manage workloads to strict deadlines, demonstrating a flexible and creative approach to problem solving.
- Ability to make considered decisions as part of a team using own initiative.
It is desirable that applicants meet the following criteria:
- Previous experience of working within a team environment.
- Previous experience or knowledge in the investigation of crime.
- Awareness of law and associated procedures, particularly Data Protection Act 1998, Management of Police Information (MOPI) guidelines, National Intelligence Model (NIM), Criminal procedure and Investigations Act (CPIA) 1996, Criminal Justice Act 2003 (as amended), Regulation of Investigative Powers Act (RIPA) 2000.
Hours of work are 37 per week on a rotational shift pattern operating between the hours of 0800-2200 Monday – Sunday, although part-time hours will also be considered. This post is offered on a permanent basis.
Police Support Investigator employer: Norfolk & Suffolk Constabularies
Contact Detail:
Norfolk & Suffolk Constabularies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Police Support Investigator
✨Tip Number 1
Familiarise yourself with the specific legislation and policies related to domestic abuse investigations. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any relevant experience you have in dealing with vulnerable individuals or in multi-agency environments. Be prepared to discuss specific situations where you provided support or made critical decisions under pressure.
✨Tip Number 3
Practice your communication skills, especially in a video call format. Since the role involves engaging with victims over video, being articulate and empathetic during mock calls can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the field of domestic abuse support and law enforcement. Attend relevant workshops or seminars to gain insights and potentially make connections that could benefit your application.
We think you need these skills to ace Police Support Investigator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Police Support Investigator. Familiarise yourself with the Domestic Abuse Video Response Team's objectives and how your skills align with their needs.
Highlight Relevant Experience: In your application, emphasise any experience you have in dealing with vulnerable individuals or in sensitive situations. Use specific examples to demonstrate your compassion and professionalism when working with victims.
Showcase Communication Skills: Since effective communication is crucial for this role, ensure your application reflects your verbal and written communication skills. Provide examples of how you've successfully communicated in challenging circumstances.
Detail Your Report Writing Skills: Given the importance of accurate report writing in this position, include details about your experience with writing reports. Mention any relevant training or familiarity with legislation that supports your ability to document investigations accurately.
How to prepare for a job interview at Norfolk & Suffolk Constabularies
✨Show Empathy and Compassion
Given the sensitive nature of the role, it's crucial to demonstrate your ability to engage with victims compassionately. Share examples from your past experiences where you successfully supported individuals in distressing situations.
✨Highlight Your Communication Skills
Effective verbal and written communication is key in this position. Prepare to discuss how you've communicated complex information clearly and concisely, especially in high-pressure environments.
✨Demonstrate Decision-Making Abilities
The role requires making considered decisions, particularly around risk assessments. Be ready to provide examples of situations where you had to make quick yet informed decisions, showcasing your initiative and judgement.
✨Familiarise Yourself with Relevant Legislation
Understanding the legal framework surrounding domestic abuse investigations is essential. Brush up on relevant laws and guidelines, such as the Data Protection Act and Criminal Justice Act, and be prepared to discuss how they apply to the role.
