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- Tasks: Lead daily catering operations, manage staff, and ensure top-notch customer service.
- Company: Join Sadler’s Wells, a renowned arts organisation with a commitment to diversity.
- Benefits: Enjoy a creative work environment, opportunities for growth, and a family-friendly culture.
- Why this job: Be part of an exciting team, express your creativity, and make a real impact in hospitality.
- Qualifications: Hospitality experience at a supervisory level, bar experience, and a proactive attitude required.
- Other info: We welcome applications from diverse backgrounds and guarantee interviews for disabled candidates meeting criteria.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about hospitality and interested in taking on a new challenge? We are looking for an outstanding Duty Catering Manager to join our team. This role plays a crucial part in achieving the Catering team’s objectives, taking an active role in the day-to-day running of the catering operations across the bars, café, and events, which includes:
- Managing staff
- Delivering outstanding customer service
- Managing resources effectively to maximise profit
Responsibilities include:
- Delivering excellent customer service whilst maximising profit
- Developing and delivering on training strategy, building a high performing team
- Efficiently managing, recruiting, and inducting staff
- Stock management
- Cashing up and cash management
- Ensuring cleanliness of all catering areas are maintained and Food Safety adhered to at all times
You will have hospitality/food & beverage experience at a supervisory or managerial level, previous bar experience, and experience of working on events. You will have great attention to detail and be able to deal with matters proactively. You must also currently hold the right to work in the UK. This is an excellent opportunity to express your creative ideas to drive improvement and build upon your management abilities. Working in an internationally recognised arts organisation, this is a great time to be part of our growth as we work towards opening a fourth venue.
We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian, and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role.
Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family-friendly working environment.
Duty Catering Manager employer: Sadler’s Wells
Contact Detail:
Sadler’s Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Catering Manager
✨Tip Number 1
Familiarise yourself with the latest trends in hospitality and catering. Understanding current customer preferences and industry standards can help you stand out during interviews, as you can demonstrate your knowledge and passion for the field.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the Duty Catering Manager position.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and delivering excellent customer service. Be ready to share specific examples that highlight your leadership skills and ability to handle challenges effectively.
✨Tip Number 4
Research Sadler’s Wells and its values. Understanding the organisation's mission and culture will allow you to tailor your approach and show how your personal values align with theirs, making you a more attractive candidate.
We think you need these skills to ace Duty Catering Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Duty Catering Manager position. Tailor your application to highlight your relevant experience in hospitality and food & beverage management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory or managerial experience in catering, bar operations, and events. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to deliver excellent customer service and manage resources effectively.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and detail how your skills align with the role's requirements. Mention specific examples of how you've successfully managed teams, improved customer service, or maximised profits in previous roles.
Highlight Your Commitment to Diversity: Since the company values a culturally diverse workforce, mention any experiences or initiatives you've been involved in that promote diversity and inclusion within the workplace. This will show your alignment with their values and commitment to building a diverse team.
How to prepare for a job interview at Sadler’s Wells
✨Showcase Your Customer Service Skills
As a Duty Catering Manager, delivering outstanding customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to excellence in hospitality.
✨Highlight Your Team Management Experience
Discuss your experience in managing and developing teams. Share how you've successfully recruited, trained, and motivated staff in the past. This will show that you can build a high-performing team, which is crucial for this role.
✨Demonstrate Your Attention to Detail
Attention to detail is vital in catering operations. Prepare to discuss how you've ensured cleanliness and food safety in previous positions. Providing concrete examples will illustrate your proactive approach to maintaining high standards.
✨Be Ready to Discuss Profit Maximisation Strategies
Understanding how to manage resources effectively to maximise profit is essential. Think about strategies you've implemented in the past to improve efficiency and profitability, and be ready to share these insights during your interview.
