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- Tasks: Provide first to third line support for Sage X3 users and assist with training.
- Company: Join a leading manufacturer with a dynamic Sage ERP X3 team.
- Benefits: Enjoy a competitive salary, life assurance, and a solid pension scheme.
- Why this job: Be part of a busy department that fosters growth and collaboration.
- Qualifications: Experience with Sage X3 support is essential; local candidates preferred.
- Other info: Office-based role initially to learn the product alongside experienced colleagues.
The predicted salary is between 30000 - 38000 £ per year.
We have a new opportunity for an Application Support Consultant who has experience of Sage X3 support, to join a leading manufacturer on their Sage ERP X3 team. You would be joining a team of 7 people running a busy support desk covering a range of desktop and infrastructure technologies including the core ERP of Sage X3.
Salary is open to negotiation but is likely to be from £30-38k depending on your level of experience plus life assurance and good pension scheme. You need to be reasonably local to the Leeds area as this will be an office based role, certainly in the beginning, as you will need to learn the product and work alongside experienced people.
You will give first to third line support by phone, email and desk side, to their Sage ERP X3 user base, meeting your SLA's and developing good relationships with your internal customers. The X3 team is growing steadily and the product gets more integrated into the fabric of the business, this is a busy department that will keep you on your toes.
You will help with the implementation of further modules and functions as well as support Sage X3 which covers a variety of business functions including product management, manufacturing, forecasting, scheduling, purchasing, QC, Costing, WIP, Inventory and Crystal Reports.
You will support the user base with training to new users on new Sage X3 applications, working closely with the manufacturing, purchasing and other teams across the company to provide solutions to the business processes.
Please apply for a more formal conversation regarding the role.
Application Support SAGE X3 - Manufacturing - SOLUTION employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support SAGE X3 - Manufacturing - SOLUTION
✨Tip Number 1
Familiarise yourself with Sage X3 and its functionalities, especially in manufacturing. Understanding the core modules and how they integrate into business processes will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of the company or similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided support or solved problems using ERP systems. Being able to articulate your experience in a practical context will demonstrate your capability to handle the role effectively.
✨Tip Number 4
Show enthusiasm for continuous learning and development in your field. Mention any relevant certifications or training you've undertaken, as this reflects your commitment to staying updated with industry trends and technologies.
We think you need these skills to ace Application Support SAGE X3 - Manufacturing - SOLUTION
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage X3 and any relevant support roles you've held. Use specific examples to demonstrate your skills in providing first to third line support.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities outlined in the job description, particularly your experience in manufacturing and ERP systems.
Showcase Relevant Skills: Emphasise your technical skills related to Sage X3 and any other desktop or infrastructure technologies you are familiar with. Highlight your ability to meet SLAs and build relationships with internal customers.
Prepare for Potential Questions: Think about common interview questions related to application support and Sage X3. Be ready to discuss how you would handle specific scenarios, such as training new users or troubleshooting issues.
How to prepare for a job interview at Interface Recruitment UK
✨Know Your Sage X3 Inside Out
Make sure you have a solid understanding of Sage X3 and its functionalities, especially in relation to manufacturing processes. Be prepared to discuss specific modules and how they integrate into business operations.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles, particularly in support environments. Highlight your ability to troubleshoot and provide solutions under pressure.
✨Showcase Your Communication Skills
Since the role involves training users and liaising with various teams, practice articulating complex technical concepts in simple terms. Good communication is key to building relationships with internal customers.
✨Research the Company Culture
Familiarise yourself with the company's values and work environment. Being able to align your answers with their culture will demonstrate your genuine interest in the role and the organisation.
