IT Support Entry Level

IT Support Entry Level

Cambridge Entry level 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide first-line IT support and troubleshoot issues for international teams.
  • Company: Join a close-knit team in Waterbeach, supporting global colleagues.
  • Benefits: Enjoy flexible working hours and the chance to learn on the job.
  • Why this job: Kickstart your IT career with hands-on experience and mentorship.
  • Qualifications: No experience needed; just a passion for tech and a driving licence.
  • Other info: Early starts required; ideal for those eager to grow in IT.

The predicted salary is between 28800 - 43200 £ per year.

Entry-Level IT Support – Waterbeach (On-site)

6-month Temp-to-Perm | Early starts | Driving licence required

Looking to break into IT? This is a great opportunity for someone with a genuine passion for tech to kickstart their career in a hands-on support role. Based on-site in Waterbeach, you’ll be joining a close-knit team providing IT support to international colleagues – including teams in Asia – which means early starts are a must (typically from 0600/0700, occasionally earlier).

Key Responsibilities:

  • Provide first-line IT support for internal users
  • Troubleshoot hardware and software issues
  • Support international teams across time zones
  • Log and manage support tickets efficiently
  • Learn on the job with guidance from experienced techs

About You:

  • Technically minded – a natural problem-solver
  • Eager to learn and grow a career in IT
  • Happy with early starts and flexible working hours
  • Ideally studied IT or similar
  • Full UK driving licence and own transport (site not easily reached by public transport)
  • Full right to work in the UK, with no restrictions

What Next? – Apply Now!

No experience needed – just drive, curiosity, and a genuine interest in IT. If you're looking to get your foot in the door and build a solid foundation in tech, we’d love to hear from you.

IT Support Entry Level employer: Pure Resourcing Solutions

Join a dynamic and supportive team in Waterbeach, where your passion for technology can flourish. As an entry-level IT Support professional, you'll benefit from hands-on training, flexible working hours, and the opportunity to collaborate with international colleagues, all while being part of a close-knit work culture that prioritises employee growth and development.
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Contact Detail:

Pure Resourcing Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Entry Level

✨Tip Number 1

Familiarise yourself with common IT support tools and software. Knowing how to use ticketing systems or remote desktop applications can give you a leg up during the interview process.

✨Tip Number 2

Brush up on your troubleshooting skills. Practice diagnosing and resolving common hardware and software issues, as this will be a key part of your role in providing first-line support.

✨Tip Number 3

Show your enthusiasm for technology by staying updated on the latest trends and developments in IT. This passion can set you apart from other candidates and demonstrate your commitment to the field.

✨Tip Number 4

Prepare to discuss your flexibility and willingness to work early hours. Since the role requires early starts, highlighting your readiness to adapt to this schedule can make a positive impression.

We think you need these skills to ace IT Support Entry Level

Basic IT Knowledge
Troubleshooting Skills
Customer Service Skills
Time Management
Ticketing System Familiarity
Communication Skills
Problem-Solving Skills
Adaptability
Teamwork
Attention to Detail
Technical Aptitude
Desire to Learn
Flexibility with Working Hours
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant skills or experiences related to IT support. Even if you don't have direct experience, emphasise your problem-solving abilities and any tech-related coursework or projects.

Craft a Compelling Cover Letter: In your cover letter, express your genuine passion for technology and eagerness to learn. Mention your flexibility with early starts and your willingness to support international teams, as these are key aspects of the role.

Highlight Relevant Skills: Clearly outline any technical skills you possess, such as familiarity with hardware troubleshooting or software applications. If you've studied IT or a similar field, make sure to mention this prominently.

Show Enthusiasm: Convey your enthusiasm for the opportunity to work in IT support. Companies appreciate candidates who are eager to grow and learn, so let your passion shine through in your application.

How to prepare for a job interview at Pure Resourcing Solutions

✨Show Your Passion for Tech

Make sure to express your genuine interest in technology during the interview. Share any personal projects or experiences that highlight your enthusiasm and willingness to learn.

✨Demonstrate Problem-Solving Skills

Prepare to discuss how you approach troubleshooting. You might be asked to solve a hypothetical IT issue, so think through your problem-solving process and be ready to explain it clearly.

✨Highlight Your Flexibility

Since the role requires early starts and flexible hours, emphasise your adaptability. Mention any previous experiences where you successfully managed varying schedules or worked under pressure.

✨Research the Company Culture

Familiarise yourself with the company’s values and team dynamics. Being able to articulate why you want to work specifically for this company can set you apart from other candidates.

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