At a Glance
- Tasks: Lead a team to create memorable coffee experiences and drive boutique success.
- Company: Join Nespresso, a luxury brand known for innovation and sustainability in coffee.
- Benefits: Enjoy perks like a competitive salary, bonus, pension scheme, and free coffee!
- Why this job: Be part of a passionate community committed to personal growth and sustainability.
- Qualifications: Retail management experience preferred; strong customer service and leadership skills required.
- Other info: This is a talent pipeline for future opportunities across our UK boutiques.
The predicted salary is between 30000 - 42000 £ per year.
Passionate about coffee and creating memorable moments… Here at Nespresso, we are committed to recruiting and developing inspiring talent, who will drive our culture of elevated customer experience. Exceeding the expectations of every customer whilst communicating our brand purpose, vision and stories. That’s why we are looking to connect with individuals that are looking to bring their excitement for retail and sales whilst using their management experience to optimise the commercial success of our boutiques.
What will make you a successful Boutique Leader? As the leading brand ambassador of your boutique, you’ll demonstrate passion and inspirational leadership to drive the commercial success of your boutique coupled with the ability to nurture a fantastic team who promote our unique brand experience and Nespresso Story. You’ll have experience of working in the retail sector at a Store Manager level and we are also happy to consider those from a different background who have the required skill set. You’ll have a proven track record of delivering exceptional customer service utilising your communication and interpersonal skills. You’ll be able to rapidly build strong, working relationships with your customer base and in the communities. Ability to adapt and challenge where needed. Previous experience making key decisions and action planning to drive results. Previous line manager experience and knowledge of HR best practice with a real passion for developing your team through their careers, supporting them to be the best that they can be. Will have strong understanding of sales and setting KPIs to enhance the store performance.
Our story Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for our quality coffee and our year-on-year growth is testament to the quality of our offering. Now we’d like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving. At Nespresso, doing is everything: we produce the finest coffee that preserves the best of our world. We are committed to Reducing, Reusing and Recycling: making coffee a force for good.
What you can expect from working in Nespresso? A community that is committed to support and recognise talent, providing multiple opportunities and resources for personal development and growth. We want people to feel they can be themselves, voice their ideas with confidence and believe their best is yet to come. On top of this, expect great benefits (not just a free Nespresso Machine and supply of coffee) like a competitive salary, bonus, pension scheme and much more.
What you need to know As this is a talent pipeline for current and future opportunities, we will endeavour to inform you as quickly as possible if your profile is being considered. However, there might be occasions where we will contact you at a later date as suitable opportunities arise across Nespresso. At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.
Join our Nespresso Boutique Manager talent pipeline today! employer: Nestlé
Contact Detail:
Nestlé Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Join our Nespresso Boutique Manager talent pipeline today!
✨Tip Number 1
Show your passion for coffee! When you connect with us, make sure to express your love for coffee and how it drives your desire to create memorable customer experiences. This enthusiasm can set you apart from other candidates.
✨Tip Number 2
Highlight your leadership skills. Be ready to discuss specific examples of how you've successfully managed teams in the past. We want to see how you inspire and develop others to achieve their best.
✨Tip Number 3
Familiarise yourself with our brand story and values. Understanding Nespresso's commitment to sustainability and luxury will help you align your personal values with ours, making you a more attractive candidate.
✨Tip Number 4
Network within the coffee and retail community. Attend events or join online forums related to coffee culture and retail management. Building connections can provide insights and opportunities that may lead you to us.
We think you need these skills to ace Join our Nespresso Boutique Manager talent pipeline today!
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Boutique Manager at Nespresso. Highlight your relevant experience in retail management and customer service in your application.
Tailor Your CV: Customise your CV to reflect your passion for coffee and retail. Emphasise your leadership skills, experience in driving sales, and any achievements that demonstrate your ability to exceed customer expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Nespresso brand and your understanding of their commitment to sustainability. Mention specific examples of how you've successfully managed teams and improved customer experiences in previous roles.
Highlight Your Preferred Location: In your CV or cover letter, clearly state your preferred boutique location. This shows your interest in specific opportunities and helps Nespresso match you with suitable positions in their talent pipeline.
How to prepare for a job interview at Nestlé
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the Nespresso brand during the interview. Share personal experiences or stories that highlight your love for coffee and how it connects to creating memorable customer experiences.
✨Demonstrate Leadership Skills
Prepare examples of your previous management experience, focusing on how you've successfully led teams in a retail environment. Discuss specific instances where you nurtured talent and drove team performance to achieve commercial success.
✨Highlight Customer Service Excellence
Be ready to discuss your track record in delivering exceptional customer service. Use concrete examples to illustrate how you've built strong relationships with customers and exceeded their expectations in past roles.
✨Understand Sales and KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail success. Be prepared to discuss how you've used data to drive sales and improve store performance in your previous positions.