Store Manager

Store Manager

Farnborough Full-Time 28800 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your store, maximise sales, and inspire your team in a fast-paced environment.
  • Company: Join Shoezone, a dynamic retailer committed to excellence and customer satisfaction.
  • Benefits: Enjoy 28 days holiday, profit share, 25% product discount, and birthday leave.
  • Why this job: Be part of a vibrant culture that values hard work, growth, and customer service.
  • Qualifications: Proven leadership skills, passion for retail, and a proactive approach to business development.
  • Other info: Access emotional support services and opportunities for career progression.

The predicted salary is between 28800 - 42000 Β£ per year.

As a Store Manager, you will be responsible for the operation of your store. You will lead from the front in a role that can be challenging and demanding, focusing on maximising sales through local knowledge, exceeding budget targets, controlling costs efficiently, promoting excellent customer service, and inspiring your team.

Key duties and responsibilities:

  • Achieve optimal sales by ensuring excellent customer service in a fast-paced environment.
  • Support, develop, and mentor your team to maintain high store standards and provide a great customer experience.
  • Maintain store standards and merchandising according to marketing guidelines and ensure high standards of housekeeping.
  • Ensure a safe environment by implementing health and safety policies.

What we’re looking for:

  • A proven leader.
  • Passion for retail and customer service.
  • Ability to multitask, stay busy, and embrace change.
  • Good listening skills and openness to learning.
  • Insightful and proactive in developing the business.

Benefits:

  • Holidays starting at 28 days, increasing to 33 days after 5 years.
  • Profit Share Scheme.
  • 25% discount on all products.
  • Birthday Holiday.
  • Opportunities for progression and development.
  • Workplace pension with life cover.
  • Access to Retail Trust services for emotional support, grants, legal, and financial advice.

At Shoezone, we have a hands-on, 'just do it' attitude. Our pace is fast, standards are high, and we are committed to being the best. We work hard to meet our customers' needs and continuously evolve to stay current with market trends and customer expectations.

Store Manager employer: Shoe Zone Retail Limited

At Shoezone, we pride ourselves on being an excellent employer, offering a dynamic work environment where Store Managers can thrive. With a strong focus on employee development, competitive benefits including a generous holiday allowance and profit share scheme, and a culture that values teamwork and customer service, we empower our leaders to inspire their teams and drive success in a fast-paced retail setting.
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Contact Detail:

Shoe Zone Retail Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with the latest retail trends and customer service strategies. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to improving store performance.

✨Tip Number 2

Network with current or former employees of Shoezone to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach and show that you're a great fit for the team.

✨Tip Number 3

Prepare specific examples from your past experience that showcase your leadership skills and ability to drive sales. Being able to articulate these experiences clearly will help you make a strong impression during the interview process.

✨Tip Number 4

Demonstrate your passion for retail by discussing your favourite products or brands during the interview. Showing genuine enthusiasm can set you apart and highlight your commitment to providing excellent customer service.

We think you need these skills to ace Store Manager

Leadership Skills
Customer Service Excellence
Sales Maximisation
Team Development and Mentoring
Multitasking Ability
Adaptability to Change
Effective Communication
Problem-Solving Skills
Attention to Detail
Health and Safety Compliance
Merchandising Skills
Time Management
Local Market Knowledge
Proactive Business Development

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your leadership skills, customer service achievements, and any specific examples of how you've maximised sales or improved store performance.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific experiences that demonstrate your ability to lead a team and maintain high store standards. Be sure to express why you want to work at Shoezone.

Highlight Key Skills: In your application, emphasise skills such as multitasking, adaptability, and proactive business development. Use examples from your past roles to illustrate these skills in action.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Shoe Zone Retail Limited

✨Show Your Leadership Skills

As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and developed your staff to achieve sales targets.

✨Know the Company Inside Out

Research Shoezone thoroughly before your interview. Understand their values, products, and customer service philosophy. This will help you align your answers with what they are looking for and show your genuine interest in the company.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about times when you've had to manage difficult customers or resolve team conflicts, and be ready to discuss these experiences.

✨Emphasise Customer Service Excellence

Since the role focuses heavily on customer service, be prepared to talk about your approach to providing an exceptional customer experience. Share specific strategies you've used to enhance customer satisfaction and loyalty in previous roles.

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