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- Tasks: Coordinate CRM systems and manage event platforms for exciting global B2B trade events.
- Company: Join This is Beyond Ltd, a vibrant media company leading the luxury travel industry.
- Benefits: Enjoy a 4-day work week, pension contributions, and opportunities for ongoing learning.
- Why this job: Be part of a dynamic team, enhance your CRM skills, and make a real impact.
- Qualifications: Degree-level education and experience with marketing automation tools like Pardot preferred.
- Other info: Flexible working hours with occasional global travel; commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
A fast-moving, fast-thinking and vibrant media and events company, This is Beyond Ltd has grown from an ambitious start-up to a medium-sized company with agency flair. We are considered thought leaders in the luxury travel industry, making an impact by defining specific travel genres and building passionate communities around them.
The CRM Marketing Executive role is an exciting mix of coordinating the company’s custom built Salesforce.com and integrated (Pardot) marketing platform, as well as the online meeting system (EventsAir) for the global B2B trade events. It is a role very much suited for someone with genuine passion for CRM systems and a desire to advance in the field.
Reporting to the Head of CRM, the CRM Marketing Executive will be responsible for executing the CRM program on a day-to-day basis including end-to-end production of direct customer communications. A sharp eye for detail as well as understanding of project and process management will be critical to success.
Key duties and responsibilities:- Supporting in managing event platform for all This is Beyond travel trade events as well as the output of meeting system
- Work closely with CRM Manager to support and enhance both Pardot and EventsAir (event management platform)
- Work closely with CRM Manager to support the delivery and execution of all CRM projects
- Work together with internal stakeholders to prepare and execute event phase delivery
- Processing all required systems administration tasks quickly and accurately
- Responding quickly to any internal support requests
- High attention to detail when delivering content or proofreading
- Managing timescales efficiently and meeting deadlines
- Manage EventsAir and Pardot ad-hoc tickets
- Manage forms, phases and content of the appointments system as well other CRM systems
- Manage CRM calendar of phases and content delivery closely to ensure deadlines are met
- Deal with systems technical issues and liaise with technical support if necessary
- Data hygiene
Educated to degree standard or equivalent
Background Knowledge & Experience:- Worked with a marketing automation tool previously (Pardot is preferable, Marketo, Act-On, etc.)
- Good understanding of an event management platform
- Good understanding of e-commerce technology & platforms
- Good understanding of the travel/events industry desirable
- Form and email building
- Strong attention to detail and meeting deadlines is essential
- Methodical but also able to bring new ideas to the table or to initiate better practices
- Problem solving oriented
- Curious and able to search for solutions
- Ability to learn new systems quickly
- Ability to filter information and assess priorities effectively
- Ability to meet tight deadlines
- Desire to learn and develop knowledge in digital marketing
- Enthusiastic and self motivated
- Clear communicator with excellent interpersonal skills
- Superb team player, capable of creating an environment of camaraderie around them
- Excellent time management
- Resilient to thrive in dynamic fast paced environment
- Good analysis and reporting skills
- Ability to troubleshoot issues independently
- Able to develop and maintain good working relationships at all levels, during difficult or challenging circumstances
- Ability to work under pressure and to deadlines and be flexible as part of a small team
- Managing operational and administrative functions to ensure specific projects are delivered efficiently
- If the need arises, willing to travel globally as required
The candidate should expect that on occasion, although this will be only when absolutely necessary and we do not make a habit of impeding on our teams personal time, they will be required to work flexibly with the Event Director/CEO and on occasion a longer than normal day around the busy times close to show events. In addition the Event Director/CEO out of normal office hours to deal with unexpected events may contact the candidate.
Benefits:Pension, Healthcare, ongoing learning & development, social events & potential travel opportunities
Working Pattern:Hybrid - 3 days in the office (Shepherds Bush), 1 day from home & every Friday is non-working day as standard
This is Beyond is an equal opportunities employer. We are committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
CRM Marketing Executive CRM · London · employer: This is Beyond, Ltd.
Contact Detail:
This is Beyond, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Marketing Executive CRM · London ·
✨Tip Number 1
Familiarise yourself with Salesforce.com and Pardot, as these are key tools for the CRM Marketing Executive role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering these platforms.
✨Tip Number 2
Network within the luxury travel industry and attend relevant events to build connections. Engaging with professionals in this field can provide insights into the company culture and expectations, making you a more attractive candidate.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've tackled challenges in previous roles. This will highlight your resilience and adaptability, which are crucial in a fast-paced environment like This is Beyond.
✨Tip Number 4
Demonstrate your enthusiasm for digital marketing by staying updated on the latest trends and technologies. Share your insights during interviews to show that you're proactive and genuinely interested in advancing your career in this field.
We think you need these skills to ace CRM Marketing Executive CRM · London ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with CRM systems, particularly any work with marketing automation tools like Pardot. Emphasise your attention to detail and project management skills, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for CRM and digital marketing. Mention specific projects or experiences that demonstrate your ability to manage CRM platforms and your understanding of the travel/events industry.
Showcase Relevant Skills: Clearly outline your skills in data management, problem-solving, and communication. Provide examples of how you've successfully met deadlines and managed multiple tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is a key requirement for this position.
How to prepare for a job interview at This is Beyond, Ltd.
✨Show Your Passion for CRM
Make sure to express your genuine enthusiasm for CRM systems during the interview. Discuss any previous experiences you've had with marketing automation tools like Pardot, and how they have shaped your understanding of customer relationship management.
✨Demonstrate Attention to Detail
Given the importance of detail in this role, prepare examples that showcase your ability to manage projects meticulously. You might want to mention specific instances where your attention to detail made a significant impact on a project or task.
✨Be Ready to Discuss Problem-Solving
Prepare to talk about challenges you've faced in previous roles, particularly those related to CRM systems or event management platforms. Highlight your problem-solving skills and how you approached these situations to find effective solutions.
✨Understand the Company and Industry
Research 'This is Beyond Ltd' and the luxury travel industry before your interview. Being knowledgeable about their services and the current trends in the travel sector will demonstrate your commitment and help you stand out as a candidate.
