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- Tasks: Manage patient appointments and ensure smooth communication between patients and healthcare providers.
- Company: Join Cuyuna Regional Medical Center, a community-focused healthcare provider with over 60 years of service.
- Benefits: Enjoy competitive pay, medical and dental insurance, paid time off, and gym membership discounts.
- Why this job: Be part of a collaborative team making a real impact on patient care in a supportive environment.
- Qualifications: No specific experience required; healthcare administrative training is a plus.
- Other info: Flexible day shifts with no weekend work, perfect for students seeking a meaningful job.
Job Location: Main Campus - Crosby, MN
Position Type: Full-time (1.0 FTE, 80 hours/pay period)
Salary Range: $19.64 - $24.60 Hourly
Job Shift: 8-hour Day Shift
Job Category: No weekends
Advance patient care by streamlining access and appointments.
At Cuyuna Regional Medical Center (CRMC), we are a community dedicated to making a meaningful impact. For more than 60 years, we have been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees.
The Patient Access Specialist-Scheduling plays a vital role in orchestrating patient interactions with healthcare services through meticulous appointment scheduling and documentation. This position is the primary line of communication between patients, healthcare providers, and various clinic departments, ensuring a seamless flow of information and coordination. Challenges include managing a high volume of information and multitasking under pressure, while maintaining a high standard of customer service and accuracy. Collaboration is key, as the specialist works closely with medical staff, insurance providers, and other departments to verify information and facilitate patient care continuity. The role demands flexibility and adaptability, responding to changing patient needs and clinic demands efficiently.
In Clinic Scheduling at CRMC, our team works behind the scenes to ensure that every patient is seen, every provider's time is maximized, and the clinic operates as seamlessly as possible. It requires attention to detail and the flexibility to adjust in real-time, all while following established workflows to ensure accuracy and efficiency in clinic schedules. Whether it's creating a visit to establish care, accommodating urgent appointment requests, or handling unexpected disruptions, we make sure that every schedule (and reschedule) is managed with precision.
Ideal Candidate:
- Effective communication skills
- Empathetic patient interaction
- Ability to multitask
- Team collaboration skills
Qualifications:
Required: n/a
Preferred: Completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility; High School Diploma or equivalent.
Compensation and Benefits: The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.
A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org.
CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.
Patient Access - Scheduling (PAS) employer: Cuyuna Regional Medical Center
Contact Detail:
Cuyuna Regional Medical Center Recruiting Team
careers@cuyunamed.org
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access - Scheduling (PAS)
✨Tip Number 1
Familiarise yourself with the healthcare system and patient access processes. Understanding how appointments are scheduled and the importance of accurate documentation will give you an edge during interviews.
✨Tip Number 2
Highlight your communication skills in conversations with potential employers. Since this role requires effective interaction with patients and medical staff, showcasing your ability to convey information clearly can set you apart.
✨Tip Number 3
Demonstrate your multitasking abilities by sharing examples from previous experiences. Being able to manage multiple tasks efficiently is crucial in a fast-paced environment like clinic scheduling.
✨Tip Number 4
Network with current or former employees of Cuyuna Regional Medical Center. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Patient Access - Scheduling (PAS)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Patient Access - Scheduling position. Highlight your ability to manage appointments and communicate effectively with patients and healthcare providers in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in healthcare or administrative roles. Emphasise skills such as multitasking, effective communication, and teamwork, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the importance of scheduling in a healthcare setting. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is vital in this role. A polished application reflects your professionalism.
How to prepare for a job interview at Cuyuna Regional Medical Center
✨Showcase Your Communication Skills
As a Patient Access Specialist, effective communication is key. Be prepared to demonstrate your ability to convey information clearly and empathetically during the interview. Use examples from past experiences where you successfully communicated with patients or team members.
✨Highlight Your Multitasking Abilities
This role requires juggling multiple tasks simultaneously. Share specific instances where you've managed competing priorities effectively, especially in high-pressure situations. This will show your potential employer that you can handle the demands of the job.
✨Emphasise Team Collaboration
Collaboration is crucial in this position. Discuss your experience working in teams, particularly in healthcare settings. Highlight how you contributed to team success and maintained positive relationships with colleagues and other departments.
✨Demonstrate Flexibility and Adaptability
The ability to adapt to changing circumstances is vital for this role. Prepare to discuss times when you had to adjust quickly to new information or unexpected challenges. This will illustrate your readiness to thrive in a dynamic environment.
