Medical Operations Officer

Are you a keen problem solver with a talent for planning and coordinating high-level meetings? As our Medical Operations Officer, you'll play a key role in ensuring our operations run efficiently and strategically enabling our medical teams to deliver maximum impact in cardiovascular science and patient care. You'll plan and coordinate high-level meetings, manage logistics, and work closely with the Portfolio Manager to support strategic planning and performance reporting. Your work will directly contribute to the success of our research and health programmes, helping us save and improve lives.

Key Responsibilities

• Operational Delivery: Lead the coordination of key meetings with internal and external stakeholders and our biannual directorate all staff meeting with 100+ attendees.
• Meeting & Activity Coordination: Manage logistics for internal and external meetings - diary coordination, venue booking, travel arrangements while supporting with the preparation of agendas, capturing minutes, and tracking actions.
• Planning & Performance Insight: Work with the Portfolio Manager to gather and analyse data that informs strategic planning and performance tracking. Help develop planning materials and monitor progress.
• Cross-Directorate Collaboration: Work with colleagues across Research, Health, and other Directorates to support the successful delivery of BHF's strategy.
• Operational Excellence: Maintain accurate organisational charts, distribution lists, and communication channels. Support onboarding of new starters by managing clear, informative resources.

This is a high-impact role where your operational delivery will help align planning, performance, and ensuring the right decisions are made and implemented effectively.

About You

You'll be confident, highly organised with a strong background in administration, project coordination, and operational delivery. You'll also be used to working at pace, managing competing priorities, and keeping things on track with precision and calm. With experience coordinating meetings and events, managing complex diaries, and supporting senior leaders - ideally at Director level, you'll be adept at handling sensitive information and skilled in supporting the preparation of agendas and meeting notes with input from both internal and external stakeholders. Digitally fluent, you'll be confident using Microsoft Word, Excel, and PowerPoint to produce high-quality documents, reports, and presentations. With a sharp analytical mindset and keen attention to detail, you'll also have experience of interpreting data and translating it into clear, insightful reports that resonate with both technical and non-technical audiences. A natural collaborator and excellent relationship builder, able to influence effectively and align stakeholders around shared goals, you'll bring strong organisational skills and a proactive, solution-oriented approach. Ideally, you'll also bring knowledge of the UK medical research charity, health, or academic sector and a genuine interest in the British Heart Foundation's mission and values.

Working arrangements

This is initially a 14-month fixed term contract with the potential to be extended for longer. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About Us

Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

The interview process may take place in-person or virtually via MS Teams.

How To Apply

Want to join us? Complete our short online application form, all you need is your CV and 3 short questions. Just select the Apply button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us. Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.