User Experience Researcher

We're a fast-growing fintech travel platform helping people book smarter, pay flexibly, and unlock rewards. We're looking for a UX Researcher to uncover deep user insights and turn them into meaningful product direction.

What You’ll Do

• Lead end-to-end research across fintech and travel journeys
• Champion continuous discovery and user-centred design
• Run qualitative and quantitative studies: interviews, surveys, usability tests, and more
• Translate findings into clear, actionable insights
• Collaborate with product, design, and data teams
• Build research frameworks and help scale research culture

What You Bring

• 4–6+ years of UX research experience (ideally in fintech, travel, or B2C)
• Strong mixed-methods toolkit and strategic mindset
• Confident working independently across teams
• Skilled storyteller and clear communicator
• Experience with tools like Lookback, Maze, Dovetail, etc.
• Bonus: You've set up research ops or driven research maturity

Why Join Us

• Work at the intersection of fintech and travel
• Shape real experiences for users around the world
• Competitive pay, flexible work, travel perks, and more

Does this sound like an opportunity you're interested in? Please apply to find out more!