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For Companies At a Glance
- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Malmaison offers luxury boutique hotels across the UK, known for style and hospitality.
- Benefits: Enjoy flexible shifts, discounted stays, and a range of perks including health plans and high street discounts.
- Why this job: Be part of a vibrant team, with opportunities for growth and a focus on sustainability.
- Qualifications: No experience needed, just bring a positive attitude and a willingness to learn.
- Other info: Flexible contracts available, plus a chance to join our apprenticeship scheme after probation.
About the Location
Opened 2007
130 bedrooms
120‑seater Bar & Grill
6 private event spaces – largest seats up to 100
Views of the River Mersey on the world‑famous docks and waterfront. Within walking distance of the Museum of Liverpool, The Tate and M&S Bank Arena. Explore top attractions from the iconic Royal Liver Building and Royal Albert Dock to green spaces and coastline. Liverpool hosts world‑class events all year round, famous for The Beatles and its two high‑flying football clubs but the city has far more to offer than just sport and music. It has a thriving cultural scene, historic architecture and locals have an irrepressible lust for life.
Thanks to decades of urban regeneration of its 2,500+ listed buildings and investment from the European Capital of Culture status in 2008.
About The Role
Room Attendant, Malmaison
Rate of Pay / Hours – £12.50, 30 hours
Type of Contract – Permanent
Location – Liverpool
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.
Malmaison provides a range of luxury and boutique hotels in 15 landmark locations across the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries.
As a Room Attendant you will be interacting with our guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.
Need flexibility… you will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn\’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high‑street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1,500 for getting your mates jobs.
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities such as Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’ve already earned, learn easy tips to manage your money better and save direct from your salary.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
- We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Equal Opportunities
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Malmaison
✨Tip Number 1
Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to luxury and high standards will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your attention to detail in any interactions you have with the team or during the interview process. Mention specific examples from past experiences where your meticulousness made a difference.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role offers varied hours, demonstrating your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Highlight your ability to work independently, as this is crucial for a Room Attendant. Share instances where you've successfully managed tasks on your own, showcasing your reliability and self-motivation.
We think you need these skills to ace Room Attendant, Malmaison
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in housekeeping. Emphasise your attention to detail and ability to work independently, as these are key traits for a Room Attendant.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to learn and adapt, as well as your positive attitude towards making a difference in the hotel environment.
Showcase Your Communication Skills: Since conversational English is essential, consider including examples of how you've effectively communicated in previous roles or situations. This will demonstrate your ability to interact with guests.
Highlight Flexibility and Fitness: Mention your flexibility regarding shift times and your physical fitness, as the role requires a level of fitness to perform the duties effectively. This shows that you understand the demands of the job.
How to prepare for a job interview at Malmaison
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organisation in your previous roles or even at home. Mention specific examples where your attention to detail made a difference.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to engage in small talk during the interview to demonstrate your ability to connect with guests.
✨Express Your Positive Attitude
Malmaison values a positive attitude and a desire to make a difference. Be sure to convey your enthusiasm for the role and your willingness to contribute to the team. Share stories that highlight your proactive approach and how you handle challenges with a smile.
✨Be Open About Flexibility
The job requires flexibility in working hours. During the interview, express your willingness to adapt to different shift patterns and discuss any preferences you might have. This shows that you're committed to fitting into their schedule and being a reliable team member.
