At a Glance
- Tasks: Support individuals experiencing homelessness with daily tasks and personalized support plans.
- Company: Join a leading charity dedicated to empowering marginalized individuals and families.
- Benefits: Enjoy 35 days of annual leave, paid sick leave, and a contributory pension scheme.
- Why this job: Make a real impact in people's lives while working in a supportive team environment.
- Qualifications: 3 GCSEs A-C including Maths and English, plus relevant work or volunteering experience.
- Other info: Immediate start available; flexible rota covering mornings, evenings, weekends, and nights.
The predicted salary is between 18600 - 26000 £ per year.
Total Care Recruitment is seeking a dedicated and compassionate Support Worker for a Temporary Accommodation Service in Dungannon. The service offers supported accommodation for individuals in need and is committed to empowering service users to manage their own lives. You will work within a multi-disciplinary team using holistic approaches to provide high levels of support and advice, while working to a housing-led, low-threshold, harm reduction approach. As a Support Worker, you will be responsible for ensuring the smooth day-to-day running of the service. Your role will involve providing practical assistance to service users, maintaining service user records, supporting key workers with personalized support plans, and contributing to the overall safety and wellbeing of the service. Key Responsibilities: Service User Focus: Be the first point of contact for service users, agencies, contractors, and visitors, ensuring a warm, professional, and welcoming environment. Support service users with practical needs, such as meal preparation, laundry, and maintaining their living spaces. Assist case workers in delivering tailored support plans and activities, helping service users meet their personal goals (financial, creative, educational, etc.). Maintain service user records and communicate effectively with colleagues. Health & Safety: Ensure that Health and Safety standards are adhered to, following organizational policies and procedures. Perform cleaning duties as directed and complete health and safety checks. Identify building defects and report them in accordance with health and safety standards. Administration & Record Keeping: Carry out project administration tasks, including the upkeep of petty cash, project statistics, invoices, and record-keeping. Team Contribution: Participate in handovers, team meetings, core training, and mentoring volunteers. Support colleagues in ensuring all decision-making aligns with organizational values. Demonstrate a professional and high-quality standard of work at all times. Please note that the above list is not exhaustive; flexibility is required to cover other roles as necessary. Key Requirements: Qualifications: 3 GCSEs (A-C), including Maths and English, or equivalent. NISCC Registration. Experience: 1 year of paid relevant work experience or 2 years of relevant volunteering experience. Skills: Knowledge of risk assessment and risk management processes. Good IT skills, with experience in using IT systems to record client information. Strong written and verbal communication skills. Ability to compile and present accurate reports. Knowledge: Understanding of homelessness and the factors that contribute to it. Knowledge of available support services in homeless services. Familiarity with statutory and voluntary sector resources for individuals experiencing homelessness. Awareness of the importance of health and safety standards in service delivery. Knowledge of relevant agencies and the ability to network and liaise effectively. Circumstances: Ability to work a flexible rota, including mornings, evenings, weekends, and night shifts (including sleep-in shifts). How to Apply: If you are passionate about supporting vulnerable individuals and making a positive impact, we invite you to apply for this rewarding role. Please submit your CV and cover letter outlining your experience and suitability for the role via Jobs NI. Skills: NISCC Social Care Accommodation
Support Worker employer: Total Care Recruitment
Contact Detail:
Total Care Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Familiarize yourself with the specific challenges faced by individuals experiencing homelessness. Understanding these issues will help you connect better with service users and demonstrate your commitment to their well-being during the interview.
✨Tip Number 2
Highlight any relevant experience you have in supporting vulnerable individuals, whether through paid work or volunteering. Be prepared to share specific examples of how you've made a positive impact in similar roles.
✨Tip Number 3
Showcase your knowledge of local statutory and voluntary resources available for people experiencing homelessness. This will illustrate your proactive approach and ability to navigate support systems effectively.
✨Tip Number 4
Demonstrate your understanding of health and safety standards in service delivery. Being able to discuss how you prioritize safety in your work will reassure employers of your professionalism and responsibility.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Support Worker position. Familiarize yourself with the holistic approaches and harm reduction strategies mentioned in the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize your relevant work or volunteering experience, particularly in supporting marginalized individuals or working within homelessness services. Use specific examples to demonstrate your skills and knowledge.
Showcase Communication Skills: Since good written and verbal communication skills are essential for this role, ensure that your application is well-written and free of errors. Clearly articulate your understanding of the issues surrounding homelessness and how you can contribute to positive outcomes.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of the charity. Mention your willingness to work within their guidelines and how your personal values align with their commitment to service user participation.
How to prepare for a job interview at Total Care Recruitment
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of what a Support Worker does, especially in a temporary accommodation setting. Familiarize yourself with the holistic approaches and harm reduction strategies that are essential for supporting service users effectively.
✨Showcase Your Relevant Experience
Be prepared to discuss your previous work or volunteering experience related to homelessness or support services. Highlight specific examples where you successfully assisted individuals in similar situations, demonstrating your ability to empower service users.
✨Demonstrate Communication Skills
Since good written and verbal communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with clients or team members in past roles.
✨Familiarize Yourself with Local Resources
Research the statutory and voluntary sector resources available for individuals experiencing homelessness in Dungannon. Showing knowledge of these resources during your interview will demonstrate your commitment to supporting service users and your proactive approach to the role.