At a Glance
- Tasks: Join our team to create memorable experiences for guests in a vibrant hospitality role.
- Company: YHA is a social enterprise dedicated to enriching lives through exceptional hostel stays and experiences.
- Benefits: Enjoy 10 free nights at hostels, discounts, and access to support programs.
- Why this job: Be part of a friendly team in a stunning location, with opportunities for personal growth.
- Qualifications: Customer service experience and teamwork skills are essential; we value lived experiences too!
- Other info: Flexible shifts available; staff accommodation offered at an affordable rate.
Hospitality Team Member YHA Conwy Temporary contract ( March – November ) Full time 25-42.5 hours per week £11.44 per hour (This will rise to £12.21 in March in line with National Living Wage and applies to all, including those under the age of 21) Staff accommodation is available at a rate of £63.70 per week Are you looking for a fun and varied job in hospitality? YHA Conwy are looking for a Hospitality Team Member to join their team! YHA Nestled in a captivating location, within a 10 minute walk to the beautiful town and castle of Conwy, on the edge of Eryri/Snowdonia National park. There are excellent public transport links to the rest of the U.K and the mountains of Eryri/Snowdonia. Our 86 bed hostel caters for a large number of school groups, Families and Individuals and offers Bell tents in the summer months. As a Hospitality Team Member, you\’ll play a key role in making our guests\’ experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA\’s staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assista…
Seasonal Team Member - YHA Conwy employer: YHA
Contact Detail:
YHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Team Member - YHA Conwy
✨Tip Number 1
Familiarize yourself with YHA's mission and values. Understanding what YHA stands for and how they operate will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous customer service experience you have. Since the role involves face-to-face interaction with guests, sharing specific examples of how you've provided excellent service in the past can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your teamwork skills. YHA emphasizes collaboration, so think of instances where you've successfully worked as part of a team to achieve a common goal, and be ready to share those stories.
✨Tip Number 4
Show your enthusiasm for the location and the hospitality industry. Mentioning your excitement about working in Conwy and your passion for providing memorable experiences for guests can demonstrate your commitment to the role.
We think you need these skills to ace Seasonal Team Member - YHA Conwy
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hospitality Team Member at YHA Conwy. Familiarize yourself with the job description and think about how your experiences align with their needs.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality and customer service. Emphasize any previous roles where you worked face-to-face with customers or in a team environment.
Craft a Short Application Form: When completing the application form, be concise but informative. Use clear language to express your enthusiasm for the role and mention specific skills that make you a great fit for the team.
Show Your Passion for Hospitality: In your application, convey your passion for providing excellent customer service. Share any personal experiences that demonstrate your commitment to making guests feel welcome and valued.
How to prepare for a job interview at YHA
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in hospitality. Share any previous experiences where you provided excellent customer service, and highlight what you love about creating memorable experiences for guests.
✨Demonstrate Teamwork Skills
Since this role involves working closely with others, be prepared to discuss examples of how you've successfully collaborated in a team setting. Emphasize your ability to support colleagues and contribute to a common goal.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle various situations, such as busy periods or difficult customers. Think of specific examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Research YHA and Its Values
Familiarize yourself with YHA's mission and values before the interview. Understanding what the organization stands for will help you align your answers with their core purpose and demonstrate your genuine interest in being part of their team.