Retail Manager

Retail Manager

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver amazing food and customer service every day.
  • Company: Join Compass Group UK&I, a leader in catering and service operations.
  • Benefits: Enjoy competitive pay, great perks, and opportunities for growth.
  • Why this job: Be part of a diverse culture that values individuality and career progression.
  • Qualifications: Must have 2+ years of management experience and a passion for food.
  • Other info: Work 40 hours a week with flexible shifts across 5 days.

The predicted salary is between 28800 - 43200 £ per year.

We're recruiting an experienced Retail Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week. As a Retail Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Your key responsibilities will include:

  • Supervising teams to ensure we continue to deliver impeccable food and customer service
  • Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Identifying opportunities for new service concepts to drive sales
  • Liaising between customers and our internal teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Retail Manager will:

  • Be passionate about great-tasting food and exceptional customer service
  • Have a minimum of two years of management experience within a similar sector or industry
  • Have experience managing teams in a similar role
  • Demonstrate brilliant financial acumen
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Retail Manager employer: OneRetail

Compass Group UK&I is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture where individuality is celebrated. As a Retail Manager, you will benefit from competitive pay, comprehensive training, and ample opportunities for career advancement within one of the UK's largest businesses, all while contributing to a team that values diversity and exceptional customer service.
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Contact Detail:

OneRetail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Manager

✨Tip Number 1

Familiarise yourself with the Compass Group UK&I brand and its values. Understanding their commitment to exceptional food and customer service will help you align your experience and passion with what they are looking for in a Retail Manager.

✨Tip Number 2

Network within the industry by attending relevant events or joining online forums. Engaging with other professionals can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed teams and improved service operations in your previous roles. Being able to articulate your achievements will demonstrate your capability and fit for the position.

✨Tip Number 4

Showcase your financial acumen by being ready to discuss how you've managed budgets and driven sales in past positions. This will highlight your ability to meet the key responsibilities outlined in the job description.

We think you need these skills to ace Retail Manager

Team Leadership
Customer Service Excellence
Inventory Management
Budget Monitoring
Financial Acumen
Communication Skills
Organisational Skills
Health & Safety Compliance
Sales Strategy Development
Training and Development
Problem-Solving Skills
Adaptability
Time Management
Performance Monitoring
Brand Representation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in food service. Emphasise your achievements in team supervision, customer service, and financial management to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for exceptional food and customer service. Use specific examples from your past roles to demonstrate how you have successfully managed teams and improved service operations.

Highlight Key Skills: In your application, clearly outline your communication and organisational skills. Mention any experience you have with Health & Safety standards and how you've implemented them in previous roles.

Showcase Your Ambition: Express your motivation to grow within the company. Discuss your commitment to upskilling and how you plan to contribute to the success of Compass Group UK&I while advancing your own career.

How to prepare for a job interview at OneRetail

✨Show Your Passion for Food and Service

Make sure to express your enthusiasm for great-tasting food and exceptional customer service during the interview. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.

✨Demonstrate Your Management Experience

Be prepared to discuss your management experience in detail. Highlight your ability to supervise teams effectively, manage inventories, and monitor budgets. Use concrete examples to illustrate how you've successfully led teams in similar roles.

✨Communicate Your Financial Acumen

Since financial management is key in this role, be ready to talk about your experience with budgets and KPIs. Discuss any strategies you've implemented to improve financial performance in past positions, showcasing your analytical skills.

✨Emphasise Your Commitment to Health & Safety

Given the importance of Health & Safety standards in catering, make sure to mention your experience in implementing and reviewing these standards. Share how you ensure compliance and promote a safe working environment for your team.

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